Sales Manager, Star Building Components Inc

**Title**: Sales Manager

**Location**:currently at 4507-61 Ave Leduc, AB however we will be relocating to 3735-8th Street Nisku, AB

At Star, our people make the difference. We offer an exciting place to build your career with competitive compensation and benefit packages, company matching RRSP/DPSP program, employee home purchase program and employee discounts.

**Job Overview**

Reporting to the Director, Branch Operations, as the** Manager, Sales** you analyze the marketplace to develop sales targets and tactics; and effectively coach and lead the Sales force in achieving the assigned targets. You ensure excellent customer experiences are delivered to consistently meet or exceed customer expectations.

Your day-to-day responsibilities will include:

- Hiring, developing, supervising, and providing guidance to employees within the Sales department.
- Monitoring the marketplace and competitor activities to develop effective sales tactics and campaigns.
- Overseeing internal and external sales functions. Generating and reviewing quotes, estimates, agreements and contracts, addressing client inquiries and concerns in a professional and timely manner to foster positive relations.
- Processing and reviewing customer orders for accuracy, ensuring excellent customer service is provided across the department.
- Identifying ways to continuously improve programs and processes related to sales and customer service.
- Monitoring order and project progress, maintaining an updated records management.
- Updating and maintaining homebuilders' standard model specifications and pricing.
- A strong communicator; you clearly express your thoughts in conversation as well as write and present in a persuasive and influencing manner.
- An active listener; you seek to understand and listen to others in a non-judgmental way.
- A creative problem solver; you think outside the box for solutions without fear of failure.
- A leader; you attract, retain, develop or improve the skills of others through effective coaching and guidance.
- Mindful; you respect diversity and deal with sensitive situations in high standards of integrity.
- Excellent service oriented; you handle relations with customers, internal and external parties with tact and diplomacy.

**Essential Requirements**
- Bachelor’s Degree or Diploma in Commerce, Retail, or equivalent.
- 3 years of Sales experience in a Managerial position.
- Proficient in Microsoft Office Programs (Outlook, Word, Excel, Teams, SharePoint and PowerPoint
- Valid driver’s licence and access to a reliable vehicle.
- Satisfactory verification of criminal record check.

**What We Value**
- Creating trusting and successful working relationships.
- Setting clear, measurable and achievable goals.
- Cooperating with team members in an open, positive and respectful manner.
- Taking responsibility for the outcomes of decisions and actions.
- Consistently meeting customer expectations.
- Staying current on technical job skills.

**Working Conditions**

Primarily works in an office setting during regular business hours. Travel to site and overtime may occasionally be required.

**About Us**

Star Building Components has a reputation as leading Roof Truss and Engineered Wood specialists within the industry, built on workmanship and innovative approach to design solutions.

With over 40 years of experience operating from a modern 22,000 square foot production facility supplying roof trusses, open web floor trusses and engineered wood products for use on residential, multi-family, commercial and agricultural buildings. To learn more, click here.

**Closing date**: January 13, 2025