Senior Manager, Business Information Management and Business Intelligence

What is the opportunity? You will play a critical role to advance, modernize and improve data process automation capabilities, and in the end-to-end delivery of comprehensive reporting solutions which help optimize business results from an operational and employee performance perspective and to enable effective decision making for senior leadership team. What will you do?
- Lead and coach a team of analysts and BI specialists to ensure the safety and soundness of the production environment, including legacy systems, by monitoring day-to-day processes, investigating and triaging issues, and providing prompt communication to stakeholders.
- Design and develop innovative, automated self-serve reporting solutions to enable partners to monitor employee and business performance, present key insights, and support leaders in identifying opportunities to enhance performance and drive exceptional client experiences.
- Lead transformational initiatives to migrate, automate, or decommission manual and legacy reporting processes through automation.
- Collaborate with partners to understand their business processes and objectives, define/recommend data and reporting solutions, and build effective relationships with stakeholders, functional groups, and T&O partners.
- Participate in decision-making for ongoing prioritization and reprioritization of work to align with evolving business priorities and changing needs.
- Support Transform for Tomorrow initiatives by expanding the use of BI tools, setting up production environments, enhancing governance models, and guiding principles, while educating and coaching the team on internal policies, procedures, and new technologies (e.g., Cloud, Snowflake, Starburst Trino, Machine Learning). What do you need to succeed? Must-have:
- Demonstrated ability to lead a team and work collaboratively through impact and influence in a cross-functional environment, as well as independently with initiative taking ownership.
- Degree in Computer Science, Mathematics/Statistics, Engineering, related field or equivalent related experience.
- Expert in ETL and big data modeling capabilities, with programming experience in large databases/datasets and using Python, SAS, SQL Server and Teradata SQL Assistant.
- Problem solver and logical thinker who can trace back and identify root cause of issues and articulate impacts of changes
- System administration and change management experience in defining and shaping governance framework related to accesses, production processes, data security and disaster recovery
- A solid understanding of change management with exceptional communication skill (verbal and written) who can translate, explain and clarify technical concepts to non-technical audience Nice to have:
- Understanding of the Financial Services Industry, Business Financial Services, and Retail Banking.
- Experience in project delivery and developing performance metrics/reports.
- Programming/coding skills in Snowflake, Hadoop (HIVE), and working experience with GitHub, Collibra, Tableau Metadata, and Power BI.
- Experience with Tableau Security, Tableau Server Administration, and Unix/Linux system administration. What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work and take on progressively greater accountabilities Job Skills Big Data Management, Budgeting, Business Performance Management, Critical Thinking, Knowledge Organization, Long Term Planning, Performance Management (PM) Additional Job Details Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: PERSONAL & COMMERCIAL BANKING

Job Type
: Regular Pay Type: Salaried Posted Date: 2026-07-15 Application Deadline: 2026-07-30 Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps