Medical Receptionist

2 weeks ago

Scarborough, Canada Spark & Sound Health Full time

About Spark & Sound Health:
Spark & Sound Health is a leading multidisciplinary clinic dedicated to providing comprehensive healthcare services to our neighbors in Scarborough. We offer a wide range of medical specialties and holistic approaches to wellness, striving to empower our patients to achieve optimal health and vitality.

**Job Description**:
**Responsibilities**:
1. Greet patients and visitors in a friendly and welcoming manner.

2. Answer phone calls and inquiries, scheduling appointments, and managing patient inquiries.

3. Verify patient information, insurance coverage, and collect necessary payments.

4. Maintain Medical health records (Medexa) accurately and confidentially.

5. Coordinate patient flow and assist with the check-in and check-out process.

6. Communicate effectively with medical staff and other team members to ensure patient needs are met promptly.

7. Handle administrative and other duties (as administered by the directors) such as but not limited to filing, faxing, managing correspondence, cleaning Chiropody room after each patient, and cleaning sterilizing instruments.

8. Maintain cleanliness and organization of the reception and clinic area.

9. Adhere to all clinic policies and procedures, including HIPAA regulations.

10. Assist with other duties as assigned by management to support clinic operations.

Qualifications:
1. High school diploma or equivalent; associate's degree or certification in healthcare administration is preferred.

2. Previous experience in a medical office setting or customer service role is highly desirable.

3. Proficiency in using electronic medical records (EMR) Medexa.

4. Excellent communication and interpersonal skills.

5. Strong organizational skills with the ability to multitask and prioritize workload effectively.

6. Attention to detail and accuracy in data entry.

7. Ability to maintain confidentiality and handle sensitive information with discretion.

8. A positive attitude and willingness to collaborate with colleagues in a team environment.

9. Flexibility to adapt to changing priorities and patient needs.

10. Knowledge of medical terminology and insurance processes is an asset.

**Job Type**: Part-time

Pay: $18.00-$19.00 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Flexible schedule
- On-site parking

Flexible Language Requirement:

- English not required

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- On call
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Medical receptionist: 1 year (preferred)

Work Location: In person

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