Food Store Manager

Work Term: Permanent
- Work Language: English
- Hours: 40 to 44 hours per week
- Education: Bachelor's degree
- Experience: 1 year to less than 2 years
- or equivalent experience
**Asset languages**:

- Mandarin
**Work setting**:

- Coffee shop
- Retail business
**Tasks**:

- Direct and control daily operations
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and/or volunteers
- Conduct performance reviews
- Plan, organize, direct, control and evaluate daily operations
**Supervision**:

- 11-15 people
**Computer and technology knowledge**:

- Inventory control software
- Electronic mail
- Spreadsheet
- Adobe Acrobat Reader
- MS Outlook
**Area of work experience**:

- Restaurant
**Area of specialization**:

- Electronic
- Trading
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Attention to detail
- Standing for extended periods
**Personal suitability**:

- Integrity
- Proactive
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Team player
**Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Do you have previous experience in this field of employment?
**Green job**:

- Involves duties and responsibilities that lead to positive environmental outcomes
**Financial benefits**:

- Gratuities
**Support for persons with disabilities**:

- Provides visual accessibility accommodations (for example: braille, screen readers, etc.)
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
**Support for newcomers and refugees**:

- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
**Support for youths**:

- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
**Support for Veterans**:

- Offers mentorship, coaching and/or networking opportunities for Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans
- Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)
- Supports Veterans in translating their military skills and experience into the language of the civilian job market
**Support for Indigenous people**:

- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
**Support for mature workers**:

- Applies hiring policies that discourage age discrimination
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers mentorship, coaching and/or networking opportunities for mature workers
- Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
**Supports for visible minorities**:

- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)