Supervisor, Linear Systems

Requisition ID: 18469
Department: Infrastructure & Water Services Dept.
Service: Water Linear & Customer Services
Branch: Water Distribution Branch
Employment Type: 1 Full-time Permanent All shifts; Weekends and 24 hour on-call required. Shifts to be determined based on operational needs.
Work Hours: 40.00 hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $90,573.60 - $105,976.00 annually (2024 rates of pay)
Location: 951 Clyde Avenue
City: Ottawa, ON
Job Category: Labourer Jobs
Application Close: 30/07/2025

**JOB SUMMARY**
- The Water Distribution Branch manages the operation and maintenance of City of Ottawa’s water distribution system to ensure the continuous and adequate supply of high quality potable water to customers at the lowest cost.
- The Wastewater Linear Collection Branch is responsible for the operation and maintenance of the City’s Wastewater Collection infrastructure and systems including communal wastewater treatment facilities and wastewater system, and oversees the Sewer Use Program.
- You are responsible for supervising, scheduling, organizing, coordinating and controlling the work activities of staff engaged in the installation, testing, operation, repair and maintenance activities associated with City of Ottawa linear systems for water distribution and delivery, or wastewater collection, in accordance with all applicable regulations, policies, procedures and guidelines (federal, provincial and city).
- Work activities in water distribution include:

- excavation, system inspection and physical condition assessments
- repair, maintenance and operation of linear distribution components such as water main piping, water services, valves and fire hydrants
- connections, blankings and new installations through operational, capital and development projects
- location of underground water/sewer utilities
- pressure flow testing
- installation and maintenance of temporary overland services
- water disinfection by chlorination
- dechlorination of chlorinated water discharge, in accordance with legislative regulations
- installation/maintenance/repair/replacement of water meters including seasonal meters, broken end points
- investigation of metered water consumption and resolution of customer metering complaints
- fire line testing, large and small meter testing
- response/investigation/diagnosis and resolution of leaks within water distribution and delivery system, and water quality issue management
- investigation of loss of water pressure
- reinstatement of roadworks, landscaping, post-excavation
- customer complaint/dispute resolution and investigation/follow-up on complaints

**EDUCATION AND EXPERIENCE**
- Completion of 2 year community college diploma as a civil/mechanical engineering technician, preferably with emphasis in environmental, water distribution or wastewater collection or related municipal fields.
- For Water Distribution:
Minimum of 6 years of Operating experience of which 5 years are as Operator-In-Charge in a Class 3 (or higher) licensed Water Distribution System.
- For Wastewater Collection:
Minimum of 6 years of Operating experience of which 5 years are as Operator-In-Charge in a Class 3 (or higher) licensed Wastewater Collection System.

**CERTIFICATIONS AND LICENCES**
- Must obtain and maintain Ontario MOE Class 3 Operator Certificate within the applicable Drinking Water/Wastewater process area, within the timeframe determined by the employer
- Must obtain and maintain Ontario MOE Class 2 Operator Certificate within the applicable Drinking Water/Wastewater process area, within the timeframe determined by the employer
- Valid Ontario unrestricted DZ class driver’s licence (or provincial equivalent) with no more than 6 demerit points accumulated
- Must complete all required on-the-job training/certifications (e.g. WHMIS, fall arrest, confined space entry, etc.) within the timeframe determined by the employer.

**KNOWLEDGE**
- City, department and branch by-laws, policies, procedures, standards and specifications affecting the installation, maintenance and repair of linear systems
- Collective Agreement covering CUPE 503 employees and the principles of supervision in a unionized environment
- Regulatory requirements (Ministry of Environment (MOE), Commercial Vehicle Operator Registration (CVOR) requirements, Fire Code and Confined Spaces requirements)
- Knowledge of branch procedures for the incident escalation response plan (IERP)
- Detailed knowledge of techniques and equipment used to safely excavate around, under, or in close proximity to other utility structures, i.e. gas, hydro and Bell, including trenching and shoring
- Knowledge of job scheduling and materials requisitioning
- Operations & Maintenance Manual (O&M)
- Traffic control and roadway work (MOT Traffic Control Manual) in relation to unit operations
- Safe operation of equipment such as backhoes/hoists/single axle and tandem dump trucks
- Advanced knowledge and topic mastery, as defin