Customer Service Administrator

5 days ago

Markham, Canada Gusta Cooking Studio Full time

**Gusta Cooking Studio **is looking for a Customer Service Administrator at our cooking school and supplies store. You will help out in aspects of customer service, office administration, client management, and wholesale maintenance. This is a front-of-house role in our small business setting where conviviality is celebrated. **Customer Service & Office Administration** - Greet/welcome customers and students - Handle point of sale, open and close cash register - Handle ordering of products and merchandises, in-person, by phone, or online - Advise on products and merchandises, redirect questions when needed - Handle student registration/payment/scheduling - Update upcoming class communications - Quality check studio to match standards - Provide after class service, including sending of pictures, lost and found, etc. - Processing of various documents and other office works as necessary - Ensure adequate office supplies for student and staff use **Client Management** - Manage wholesale and commercial client accounts - Provide welcome form to first time students, enter data from form - Handle after class feedback, including notifying of survey results - Update student records on CRM software - Keep track of waiting lists and report upon meeting requirement - Assist in taking class pictures **Wholesale Maintenance** - Product visual management and showroom maintenance - Processing of packing lists and invoices - Assist in packaging and shipping online order - Assist in updating online products - Assist in product costing and pricing - Assist in inventory management At an educational venue, you provide information to students courteously and help them with genuine care. In a wholesaler's mindset, you ensure customer satisfaction and efficient delivery. On administrative tasks, you demand exacting precision while constantly propelling systemic improvements. **Required Skills**: - Fluent English and Cantonese. Mandarin and French are assets but not a must - Computer literacy both online and offline - Extreme organization skills and high emotional quotient - Sensibility to communicate tactfully and problem-solve logically - Optimism to work with uncertainties in a constantly evolving environment - Motivation to taking initiatives and progressive thinking -- always ask "is this what I can do next?" **Preferred Skills** - Prior customer service experience preferred - Good sense of aesthetics, visual organization skills preferred - CRM, POS, E-Commerce, Google Docs, Office, Photoshop, AI - Curiosity to global dessert and food trends makes you happy - Familiarity with Japanese and European cultures and languages a plus - Degree preferred, but highly intelligent individuals are more than welcome to apply - Not a skill, but valid driver's license **Working Hours** - 5 days a week, Tuesday to Saturday, 11AM to 6PM/7PM as basic framework with flexibility - Negotiable, flexible, and fair to ensure we are all happy Working at a small start-up can be stressful, but what's the fun without stress? If you believe food industry is sad and unjust, know that we think otherwise. **Job Types**: Full-time, Permanent **Salary**: $17.00-$25.00 per hour Expected hours: 35 - 40 per week **Language**: - both English and Cantonese (required) Work Location: In person

  • Customer Service Representative

    2 weeks ago

    Markham, Canada Toronto Lube Service Full time

    Toronto Lube Service is a well-established Distributor of Industrial Lubricants and Metalworking Fluids located in Markham (Woodbine & 407). We are searching for a motivated individual to assume a variety of Customer Service duties in a relaxed, small team environment. - Co-ordinate information between customers, sales and shipping teams. - Other duties as...

  • Customer Service and Administrator

    2 weeks ago

    Markham, Canada New Art Drapery & Blinds Full time

    We are seeking a motivated and organized individual to join our team at New Art Drapery & Blinds. As a Customer Service and Administrator, you will be responsible for providing excellent customer service, managing administrative tasks. **Responsibilities**: - Provide exceptional customer service to clients, including responding to inquiries and addressing...

  • Customer Service Specialist

    2 weeks ago

    Markham, Canada Corrosion Service Company Limited Full time

    **Customer Service Specialist - Build Your Career with an Industry Leader!** **Location**: Markham, ON **Job type: Full-time, Permanent, and On-site position** As a Customer Service Specialist within our Materials Sales Group, you will play a key role in supporting all aspects of the customer lifecycle, from handling initial inquiries and processing orders...

  • Customer Service/administrator

    7 days ago

    Markham, Canada Cheryl Moulton Insurance Agency Full time

    Are you outgoing and customer-focused? Are you excited to help customers reach their insurance needs? If you answered yes to these questions, working for an Insurance agent may be the career for you! We’re looking for a motivated, sales-oriented individual who has a passion for the insurance industry. Our goal is to build up strong relationships and...

  • Operations Manager

    2 hours ago

    Markham, Canada EVOLVE VEHICLE SERVICE INC. Full time

    Education: College/CEGEP - Experience: 5 years or more **Tasks**: - Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services - Direct and control corporate governance and regulatory compliance procedures within establish - Hire and train or arrange for training of...

  • Customer Service and Administrator

    4 days ago

    Markham, ON LR L, Canada New Art Drapery & Blinds Full time

    We are looking for a motivated and organized individual to join our team at New Art Drapery & Blinds. As a Customer Service & Administrative Assistant, you will play a key role in ensuring smooth day-to-day operations and delivering outstanding service to our clients.ResponsibilitiesProvide excellent customer service by responding to inquiries, handling...

  • Customer Service Specialist

    7 days ago

    Markham, Canada Abacus Service Corporation Full time

    Sales Support Job Description: - Order Entry and Order Management - Support order accuracy and completeness to guarantee the quality of orders released to manufacturing. - Engage and follow up with customers to ensure their systems are updated to reflect Client account changes. Ensure existing customer purchase orders are updated to reflect. Support related...

  • Service Administrator

    2 weeks ago

    Markham, Canada Lithia & Driveway Full time

    At Porsche Markham, we are passionate about delivering an exceptional ownership experience to every customer. We are currently seeking a detail-oriented and adaptable **Service Administrator** to join our team. This role is essential in ensuring the smooth operation of our service department by managing schedules, processing documentation, and supporting...

  • Administrator - Customer Care

    5 days ago

    Markham, Canada Wesco Full time

    Responsible for completing administrative daily tasks for assigned locations in accordance with established levels of service, productivity, and quality, while servicing our customer at the most economical cost. **Description**: - Performs daily required administrative functions in accordance to written process maps. - Interacts with and supports Sales and...

  • Customer Service Associate

    5 days ago

    Markham, Canada Quanta Distribution Inc. Full time

    We are seeking a customer service associate. **Job Duties**: - Receiving and processing customer orders; involves communicating with customers, sales reps and warehouse staff - Arranging shipping for customer orders - Invoicing customer orders and processing payments - Completing other administrative tasks relevant to customer orders (i.e. following up...