Case Management Worker

Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
- Education: College/CEGEP
- Experience: Experience an asset
- Criminal justice and corrections, other
- or equivalent experience
- ** Work setting**:

- Urban area
- Community agency
- Various locations
- Courthouse
- ** Tasks**:

- Interview inmates to assess adjustment problems
- Administrative and office activities
- Appraise clients' needs or eligibility for specific services
- Assess offenders' prospects for successful reintegration into the community
- Perform administrative tasks
- Prepare classification reports recommending type of incarceration and types of interventions for rehabilitation
- Refer offenders to community and social services programs
- Liaise with the inmates' families and contacts in the community
- Supervise terms of probation orders
- Advise and counsel inmates regarding their problems
- Assess client's relevant skill strengths and development needs
- Interview probationer and parolees regularly to evaluate their progress
- Conduct follow-up assessments
- Evaluate offenders' progress
- Recommend actions when probation or parole is violated
- Develop, co-ordinate and implement the delivery of specific services within the community
- Provide suicide and crisis intervention
- Resolve conflict situations
- Assist offenders in pre-release and release planning
- Conduct individual and group counselling sessions
- Establish registry of special needs support workers
- Liaise with other social services agencies and health care providers involved with clients
- Maintain program statistics for purposes of evaluation and research
- Assist clients/guests with special needs
- ** Supervision**:

- 16-20 people
- ** Certificates, licences, memberships, and courses**:

- First Aid Certificate
- CPR Certificate
- ** Target audience**:

- Aboriginal groups
- ** Computer and technology knowledge**:

- Electronic mail
- MS Office
- ** Area of work experience**:

- Community service organization
- ** Area of specialization**:

- Court administrative services co-ordination
- ** Security and safety**:

- Criminal record check
- Driving record check (abstract)
- Vulnerable sector check
- ** Transportation/travel information**:

- Own transportation
- Valid driver's licence
- ** Work conditions and physical capabilities**:

- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Large workload
- Combination of sitting, standing, walking
- Large caseload
- ** Personal suitability**:

- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Interpersonal awareness
- Judgement
- Values and ethics
- Client focus
- Excellent written communication
- Flexibility
- Initiative
- Team player
- Organized
- Dependability
- Reliability
- ** Screening questions**:

- Do you have previous experience in this field of employment?
- ** Health benefits**:

- Dental plan
- Health care plan
- Vision care benefits
- ** Financial benefits**:

- Mileage paid
- Registered Retirement Savings Plan (RRSP)
- ** Other benefits**:

- Other benefits
- ** Support for Indigenous people**:

- Participates in a government or community program or initiative that supports Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Facilitates access to Elders who can offer support and guidance to Indigenous workers