Commercial Account Executive

2 days ago

Calgary, Canada Ryder Insurance Brokers Ltd. Full time

**Position Profile: Commercial Account Executive**

As a **Commercial Account Executive**, you will be responsible for providing technical expertise and exceptional client service across a diverse portfolio of commercial insurance clients. You’ll play a key role in maintaining strong relationships, supporting marketing and placement activities, and identifying opportunities to grow the book of business.

This is a **full-time, in-office position** offering the opportunity to work with a dynamic team and a wide range of commercial clients.

**Responsibilities**:

- Manage and service an assigned portfolio of commercial accounts, ensuring timely and accurate delivery of policy and service requirements
- Work directly with clients, prospects, and underwriters to market, quote, renew, and maintain commercial insurance programs
- Receive and process client requests, including endorsements, certificates, renewals, and cancellations
- Provide clear instructions and communication to internal processing and service teams
- Work with clients and underwriters to gather underwriting information, assess exposures, and ensure appropriate coverage solutions
- Support marketing efforts for new and renewal business, including preparing submissions and negotiating terms with insurers
- Review policy documents for accuracy and completeness, ensuring coverage meets client needs
- Provide prompt, professional advice and guidance to clients on insurance and risk management matters
- Maintain proactive communication and build strong, long-term relationships with clients
- Assist with claims reporting and follow-up as required
- Contribute to team initiatives, process improvements, and special projects as assigned

**Qualifications and Experience**:

- **Level 2 General Insurance License** preferred (or Level 1 with the expectation to achieve Level 2 within the first year)
- Minimum **2-5 years of commercial insurance experience**:

- Experience in small business, mid-market, or other commercial lines considered an asset
- Post-secondary education in a related field an asset
- Strong technical knowledge of commercial insurance products and markets
- Excellent interpersonal, verbal, and written communication skills
- Proven organizational and time management abilities with the capacity to manage multiple priorities
- Demonstrated client service and sales skills — able to retain existing business and identify opportunities for growth
- A collaborative mindset and commitment to professionalism and teamwork

**Why Join Us**:

- Opportunity to work with an experienced and supportive team of professionals
- Exposure to a diverse range of commercial clients and industries
- Competitive compensation and benefits package
- Ongoing professional development and licensing support

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match

Licence/Certification:

- Level 1 or Level 2 General Insurance License (required)

Work Location: In person

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