Assistant Manager, West Oaks Mall

**What **you’ll **do
Leadership:

- Continually motivates team and performance through recognition programs, store cont ests, customer compliments, etc
- Provide mentorship to teams and influence continuous growth, exem plifying FGL’s Leadership Brand
- Communicate in a clear and concise manner to team, leading effective huddles / meetings / coaching sessions, keeping team well in formed of pertinent information
- Develop and lead recruiting and hiring strategy for store, maintain a complete team

Operations:

- Demonstrate and follow up on execution of FGL visual compliance standards, store ma intenance and pricing standards
- Responsibi lity to deliver annual corporate shrink targets through team education, enforcement of LP and audit standa rds and rigid inventory control
- Ensure processes and systems are followed for the execution of tech shop service programs, including maintenance and compliance standards
- Create and / or monitors the creation of efficient store weekly scheduling for b oth sales and support functions

Customer Service:

- An ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same

Training:

- Coach and develop store and management team, through setting expectations, communication, coaching, feedback and ongoing support
- Create development plans and conduct annual appraisals for management team; to improve any performance gaps
- Complete and hold team accountable to complete required Forzani Retail Col lege training within timeframes

Evening and weekend availability is a requirement of this role

**Who you are
We are looking for individuals who are:

- Business Savvy - you have a customer focused mindset and can plan, execute, and drive sales
- Leaders - you lead by example and have a passion for coaching, developing, and inspiring your team
- Culture and brand ambassadors - you love the work and take pride in our brand

If you’re a proven retail manag er with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.

**What you bring
- Minimum of 4 years of experience in a retail environment with 12- 24 months in a leadership role
- Demonstrated computer skills
- Demonstrated interest or involvement in sports or the sporting industry an asset
- Post-secondary education in Retail Management or Business Administration an asset

**About Us**

At Atmosphere, we believe that just as every trip to the great outdoors is an opportunity to help escape from the ordinary, so is the experience for our staff in the store. Achieving results is part of our culture at Atmosphere. We do this by sharing our customers’ passion for the outdoors and physical activities. Along with colleagues across the Canadian Tire Family of Companies, you’ll be a part of a collaborative network of like-minded individuals who draw on their collective experience to best serve customers across all banners from coast-to-coast. Escapes and adventures start at our store. Join us, where there's a place for you here.

**Our Commitment to Diversity, Inclusion and Belonging**

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

**Accommodations