Customer Experience Lead
1 week ago
Requisition ID: 195855 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who will lead and support our Customer Experience Associates, while championing Scotiabank’s core values and culture. **Is this role right for you? In this role you will**: - Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates - Build strong customer relationships and deliver excellent customer service - Acts as the Officer in Charge (OIC) for the branch as required, managing any emergencies, customer escalations, etc. - Contributing to the overall success of the branch by identifying opportunities to enhance the customer experience - Act as a change management lead by assisting with the implementation of new policies and procedures **Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have**: - Excellent leadership skills, able to coach and develop your team - Strong customer service skills - Previous experience managing a team of employees (including coaching, leading, and scheduling the team) is a strong asset - Excellent communication skills - Availability to work a flexible schedule - Previous banking experience is a strong asset - Strong technical skills, able to promote and demonstrate the use of digital/self-service banking options **What’s in it for you?** - The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. - A rewarding career path with diverse opportunities for professional development - An organization committed to making a difference in our communities - for you and our customers. - You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development. - A competitive compensation and benefits package. Location(s): Canada : Quebec : Pointe-aux-trembles Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
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Customer Experience Associate
1 week ago
Pointe-aux-trembles, Canada Scotiabank Full timeRequisition ID: 201537 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our...
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Customer Experience Lead
7 days ago
Pointe-Claire, Canada Saint Gobain Full time**The Role** WHAT’S THE JOB?** We are presently looking for a Customer Experience Lead at our branches located in the Quebec/Ottawa area. **Schedule**: Monday to Friday **Status**:Full Time, permanent, On-site **Here’s what you’ll be responsible for in this role** **Responsibilities** - Developing and implementing strategies to improve customer...
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Store Manager
2 weeks ago
Pointe-Claire, Canada Apple Full timeA leading technology company in Pointe-Claire is seeking an Apple Store Manager to lead and empower a diverse team. The role involves fostering exceptional customer experiences, achieving performance goals, and promoting an inclusive workplace culture. Ideal candidates should have substantial retail or sales experience, fluency in both French and English if...
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Store Manager: Lead Sales Team
2 days ago
Pointe-Claire, Canada Running Room Full timeA retail chain in Pointe-Claire is seeking a Store Manager to oversee operations and lead the sales team. This role involves managing inventory, promoting store activities on social media, and ensuring exceptional customer service. Ideal candidates will have retail experience, excellent customer service skills, and a flexible schedule. This position offers a...
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Customer Experience Associate
1 day ago
Pointe-Claire, Quebec, Canada TD Securities Full timeWork Location:Québec, Quebec, Canada*Hours:*37.5*Line Of Business:*Personal & Commercial Banking*Pay Details:*22,50 $/$ ,33 $/$28.33 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and...
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Night Cashier
1 week ago
Pointe-aux-trembles, Canada McDonald's Full time**Night Cashier - Kitchen member **Salary: - 18.25 $ / h - Includes a 3 $ / h night premium. From sunday to thursday.** We are more than just your local restaurant. We are a collection of hardworking small-business owners. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or...
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Pointe-aux-Trembles, Quebec, Canada Solotech Full time:Agences : veuillez consulter notre site web pour savoir comment procéder.Pourquoi Solotech ?Pour faire passer ta carrière au niveau supérieur. Leader mondial dans les domaines de la solution événementielle, de l'intégration de systèmes et technologie virtuelle, notre équipe se compose de plus de 2 000 personnes passionnées. Notre ambition ? Offrir...
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Pointe-aux-Trembles, Quebec, Canada Solotech Inc. Full timeAgences : veuillez consulter notre site web pour savoir comment procéder.Pourquoi Solotech ?Pour faire passer ta carrière au niveau supérieur. Leader mondial dans lesdomaines de la solution événementielle, de l'intégration de systèmes et technologie virtuelle, notre équipe se compose de plus de 2 000 personnes passionnées.Notre ambition ?Offrir...
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Pointe-aux-Trembles, Quebec, Canada Solotech Full time:Agences : veuillez consulter notre site web pour savoir comment procéder.Pourquoi Solotech ?Pour faire passer ta carrière au niveau supérieur. Leader mondial dans les domaines de la solution événementielle, de l'intégration de systèmes et technologie virtuelle, notre équipe se compose de plus de 2 000 personnes passionnées. Notre ambition ? Offrir...
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Pointe-aux-Trembles, Quebec, Canada Solotech Inc. Full timeAgences : veuillez consulter notre site web pour savoir comment procéder.Pourquoi Solotech ?Pour faire passer ta carrière au niveau supérieur. Leader mondial dans lesdomaines de la solution événementielle, de l'intégration de systèmes et technologie virtuelle, notre équipe se compose de plus de 2 000 personnes passionnées.Notre ambition ?Offrir...
