Customer Experience Associate
1 week ago
Requisition ID: 156291 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: - Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for - Processing day to day transactions - Nurturing rich, long-standing relationships - Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities **Is this role right for you? In this role you will**: - Build strong customer relationships and deliver excellent customer service - Uncover and solve customers’ needs - Explain complicated concepts simply - Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment - Demonstrate an eagerness to learn and determination to succeed **Do you have the skills that will enable you to succeed in this role? - We’d love to work with you if you**: - Have proven customer service skills through work or community involvement - Are willing to assist in a professional, friendly and efficient manner - Are available to work a flexible schedule - Are comfortable in simple sales situations - Have strong technical skills and the ability to promote digital and self-service banking options to our customers **What’s in it for you?** - The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers - A rewarding career path with diverse opportunities for professional development - Internal training to support your career growth and enhance your skills - An organization committed to making a difference in our communities - for you and our customers - You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development. - A competitive compensation and benefits package Location(s): Canada : Quebec : Pointe-aux-trembles Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
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Pointe-Claire, Canada Scotiabank Full timeRequisition ID: 161133 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our...
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Manager Customer Service
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Pointe-aux-trembles, Canada National Bank of Canada Full timeA career in management at National Bank as a Customer Service Manager involves supporting your team in the transaction sector to create a positive impact and promote their professional development. You will act as a leader and collaborate with branch management to ensure the branch runs smoothly, while providing daily coaching. **Your role** - Guide and...
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Customer Experience Associate
6 days ago
Pointe-Claire, Canada TD Full timeA leading banking institution in Québec, Canada is seeking a Customer Experience Associate for a full-time role. This position requires processing financial transactions, understanding customer needs, and promoting banking solutions to enhance customer experiences. The ideal candidate should possess strong administrative skills, with a preference for those...
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Customer Service Agent, Montréal
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Pointe-aux-trembles, Canada Cardinal Couriers Full timeCARDINAL COURRIER LTÉE is a leading service provider of overnight unattended pick-up before 8:00 a.m. delivery, late pickup and Saturday delivery services in Ontario and Quebec. When expertise and speed matters, early delivery can save significant production and supply chain costs. We know our strength is in our people and our success is dependent on the...
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Customer Experience Representative
7 days ago
Pointe-Claire, Canada Walter Surface Technologies Incorporated Full time**Reports to: Customer Experience Supervisor** For over 70 years, Walter Surface Technologies has been a global leader in surface treatment technologies delivering high performance abrasives, tooling, power tools, and chemical solutions and welding process solutions specifically designed for the metal working industry. Our core philosophy is centered on...
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Customer Experience Representative
1 week ago
Pointe-Claire, Canada Walter Surface Technologies Full time**Reports to**: Customer Experience Supervisor For over 70 years, Walter Surface Technologies has been a global leader in surface treatment technologies delivering high performance abrasives, tooling, power tools, and chemical solutions and welding process solutions specifically designed for the metal working industry. Our core philosophy is centered on...
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Customer Experience Associate
6 days ago
Pointe-Claire, Canada TD Full timeCustomer Experience Associate - Complexe St-Amable (Full Time) Join the Customer Experience Associate role at TD located in Québec, Quebec, Canada. This full‑time position requires 37.5 hours per week and is within the Personal & Commercial Banking line of business. Hours: 37.5 hrs/week Pay: $22.50–$28.33 CAD per hour TD is committed to fair and...
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Pointe-aux-trembles, Canada The Brick Full timeIs this job for you?: **Come and take part in the growing distribution network of The Brick!** **Looking for competitive wages, employer paid benefits, great working environment and opportunities for advancement.** **Welcome home The Brick is the place for you!** **WELCOME HOME!** The Brick is actively seeking to expand our distribution team. We need...
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Customer Experience Lead West Island
2 weeks ago
Pointe-Claire, Canada Scotiabank Full timeRequisition ID: 166903 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Customer Experience Lead - West Island **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our...
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Pointe-aux-trembles, Canada VIP Transport Full time**Aperçu du poste** Nous recherchons un représentant du service clientèle dévoué et enthousiaste pour rejoindre notre équipe dynamique. Dans ce rôle, vous serez le premier point de contact pour nos clients, offrant un service et un soutien exceptionnels. Vous utiliserez vos compétences en gestion de la relation client et en gestion de compte pour...
