Payment Operations Specialist

1 week ago

Ottawa, Canada Veem Full time

Veem empowers businesses who spend too much time and money dealing with inefficient financial payment systems. Our transparent, relationship-based payments model makes it easy to build trust with your vendors, contractors and customers by providing a quick and seamless payable and receivable process. We make the process even easier for these clients by supporting integration with all major accounting software including QuickBooks, Netsuite, and Xero. Backed by top investors such as Truist Ventures, Google Ventures, Goldman Sachs, Kleiner Perkins and a global syndicate of tech-forward banks based in the US, Japan, China, Australia, and the Middle East, Veem is a fast-growing financial technology company that is changing the way companies pay and get paid.

The Payment Operations team is a unique area of Veem. It requires its team members to become proficient in the area of payment operations and payment processing on the global scale. This team, using the knowledge of how payments are moved/process internationally, trouble shoot both internal operations to make us more efficient, stable and ensure delivery of funds and troubleshoot case by case payments that encounter issues when delivering.

**Responsibilities**
- Troubleshoot payment failures
- Enhance product to maintain low payment delivery failure rates
- Mass Pay (creation of bulk payments for customers)
- Push Payment Management
- Payment Escalations

**Qualifications**
- Experience in global payments
- Strong Customer Service Skills
- Good and clear communication skills
- Understand basic financial concepts
- Good working cross functional teams, a team player
- Coachable
- Good Excel and/or Google sheets experience

**COVID-19 considerations**: Office has masking and social distancing protocol in place. Subject to legal restrictions, all employees will be required to provide proof of vaccination to be regularly in the office.

**Why Veem?**
- Competitive Salary
- Comprehensive Benefits Package (Health, Dental, Medical, Vision) from Day 1
- Group RRSP Plan (after 3 months)
- 3 Weeks Vacation
- Learning & Development Allowance
- Home Office Allowance
- Weekly Lunches
- Volunteer Time Off
- Discounted Gym Membership

  • Banking & Payments Specialist, Overnight Operations

    2 weeks ago

    Ottawa, Canada Bank of Canada Full time

    **Banking & Payments Specialist, Overnight Operations** **Take a central role** The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant...

  • Manager, Payment

    1 week ago

    Ottawa, Canada Bank of Canada Full time

    **Manager, Payment & Settlement Operations** **Take a central role** The Bank of Canada has a vision to be “a leading central bank—dynamic, engaged and trusted—committed to a better Canada.” No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in a diverse and inclusive organization...

  • Banking and Payments Specialist

    1 day ago

    Ottawa, Canada Bank of Canada Full time

    **Banking and Payments Specialist - Day Domestic** **Take a central role** The Bank of Canada has a vision to be “a leading central bank—dynamic, engaged and trusted—committed to a better Canada.” No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in a diverse and inclusive...

  • Remote Payments

    4 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Toptal Full time

    A global talent network is seeking a Financial Operations Specialist to maintain payment processes and client relationships in a fully remote environment. The ideal candidate will possess a Bachelor’s degree and at least 3 years of finance-related experience, focusing on efficiency and exceptional service standards. Strong analytical skills and proficiency...

  • Remote Payments Operations Specialist

    4 weeks ago

    Montreal, Toronto, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Phorest Full time

    A leading software company is seeking a Payments Operations Specialist to manage day-to-day payments operations, resolve customer payment issues, and support onboarding for Phorest Pay. Suitable candidates will have 1+ years of experience in payments operations or customer support and will thrive in a fast-paced environment. This is a remote position with...

  • Payments Settlement Operations Manager

    4 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada VersaPay Full time

    About Versapay🚀 Versapay turns accounts receivable (AR) into a competitive advantage. Inefficient AR processes slow cash flow and stall growth. Versapay removes friction, unlocks working capital, and accelerates momentum — giving finance leaders the clarity and control they need to drive business forward. Versapay automates accounts receivable, removing...

  • Payments Settlement Operations Manager

    3 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Women in Payments Full time

    Versapay turns accounts receivable (AR) into a competitive advantage. Inefficient AR processes slow cash flow and stall growth. Versapay removes friction, unlocks working capital, and accelerates momentum — giving finance leaders the clarity and control they need to drive business forward. Versapay automates accounts receivable, removing barriers to...

  • Technical Payments Specialist

    3 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Rivalry Full time

    TL / DR : Rivalry is focused on building the most engaging next gen sports betting and entertainment brand globally and we’re looking for a solid Technical Payment Specialist to join us on our next phase of growth. The nitty-gritty : Working directly with the Product Manager of Payments, other internal stakeholders and external vendors to execute priority...

  • Remote Payments Specialist

    4 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Rivalry Full time

    A leading sports betting brand in Toronto is seeking a Technical Payment Specialist to enhance its payment processes. This role involves integrating new payment providers, troubleshooting issues, and supporting technical maintenance. The successful candidate will have over 3 years of experience in payment configurations and will enjoy a competitive salary...

  • Remote Payments Ops Specialist — NA Market Impact

    3 weeks ago

    Montreal, Toronto, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Phorest Software Full time

    A leading software provider is seeking a Payments Operations Specialist to support daily operations and manage customer inquiries. This entry-level role requires strong communication and problem-solving skills, with a focus on enhancing customer experience. The ideal candidate will have experience in payments operations and be passionate about fostering a...