Customer Service Specialist

18 hours ago

Tillsonburg, Canada Future Transfer Co. Inc. Full time

Customer Service Specialist

Location: Aylmer, ON

Our People Can Tell the Future. Maybe You Can Too.

**_Who are we?_**

We are a warehousing and transfer company that brings pride and excellence to the market every day. We bring innovation that’s authentic and measurable as well as bringing leadership to community priorities in equal unison with our corporate priorities. We recognize our core strength is ingenuity, which is a human resource that renews through encouragement and development. We are twenty-first century accomplishment leaders; inside, safety side and market side.

ISO certified; Future Transfer is an essential network of specialist services for an agriculture sector with sophisticated challenges. Strategic national warehousing, next level logistics, tolerance specific custom formulation, packaging, transloading, and a fully inclusive company-wide think-tank of empowered solution achievers.

Future Transfer is a growing story; join us and tell your part.

**_Why work for us?_**
- Competitive wages
- Premium health benefits
- Premium RRSP & matched contributions plan
- Employee Assistance Program
- Company supplied uniforms, PPE & safety shoes
- Paid vacation
- Company lunches
- Company promotional items throughout the year
- Short term disability and long-term disability
- Continued growth and development of our people & our business

**Who are we searching for?**

**_We are looking for a Customer Service Specialist to join our busy Future team _**

**Responsibilities**:

- Create and maintain strong relationship with customers
- Processing orders & receipts from customers in our WMS
- Enter production, transfers, and bulk receipts as directed
- Maintain accuracy of records through daily, weekly, and monthly reporting
- Assist in solving inventory, delivery, and order discrepancies
- Perform clerical duties, such as filing
- Maintain up to date customer files
- Providing the appropriate paperwork to customers & warehouse team
- Other related duties as required or assigned

**Qualifications**:

- Related manufacturing/industrial customer service/shipping/receiving work experience of 3 - 5 years required
- Proven ability to manage multiple tasks and tight timelines in a professional manner
- Strong attention to detail
- Effective communication skills to interact with external customers and individuals at all levels of the organization
- Able to work efficiently as part of the team as well as independently
- Ability to use general office equipment
- Strong computer skills and ability to operate within Microsoft Office suite of products, and other computer systems.
- Strong work ethic and positive team attitude

Safety is our priority, both the starting point and foundation for all aspects of our business operations. Safe transport and storage of products, safe operational practices and safe working conditions enable us to protect our employees, customers, suppliers, and the environment.

We thank you for your interest in careers at Future Transfer.

Ontario

**Job Types**: Full-time, Permanent

**Salary**: $21.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Secondary School (required)

**Experience**:

- Manufacturing/Industrial Customer Service/Shipping/Receiving: 3 years (required)

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