General Manager

1 week ago


Laval, Canada Notre Boeuf de Grace - Carrefour Laval Full time

Job Overview:
We are seeking an experienced and dedicated Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining high standards of food quality and safety. If you have a passion for the hospitality industry and possess strong leadership skills, we would love to hear from you.

**Duties**:

- Supervise and coordinate all restaurant activities, including food preparation, service, and cleanliness
- Train and manage staff members to ensure excellent customer service
- Monitor inventory levels and order supplies as needed
- Ensure compliance with all food safety regulations and maintain a clean and sanitary environment
- Handle customer inquiries, complaints, and resolve any issues in a professional manner
- Oversee scheduling of staff members to ensure adequate coverage during operating hours
- Conduct regular performance evaluations of staff members

Qualifications:

- Previous experience in the hospitality industry
- Proven experience in supervising and managing a team in a fast-paced environment
- Strong knowledge of food preparation techniques and restaurant operations
- Excellent customer service skills with the ability to handle difficult situations calmly and professionally
- Knowledge of food safety regulations and ability to enforce them effectively
- Exceptional organizational, communication, and leadership skills
- Ability to multitask, prioritize tasks, and work well under pressure
- Bartending experience is a plus

Description du Poste:
Nous recherchons un gestionnaire de restaurant expérimenté et dévoué pour rejoindre notre équipe. Vous serez en charge de superviser les opérations de notre restaurant, d'assurer un service à la clientèle exceptionnel et de maintenir des normes élevées en matière de qualité et de sécurité alimentaire. Si vous êtes passionné par le secteur de l'hôtellerie et que vous possédez de solides compétences en leadership, nous serions ravis d'entendre parler de vous.

Fonctions:

- Superviser et coordonner toutes les activités du restaurant, y compris la préparation des aliments, le service et la propreté.
- Former et gérer les membres du personnel afin d'assurer un excellent service à la clientèle.
- Contrôler les niveaux d'inventaire et commander les fournitures nécessaires
- Veiller au respect de toutes les règles de sécurité alimentaire et maintenir un environnement propre et hygiénique.
- traiter les demandes et les réclamations des clients et résoudre les problèmes de manière professionnelle
- Superviser la programmation des membres du personnel afin d'assurer une couverture adéquate pendant les heures d'ouverture.
- Procéder à des évaluations régulières des performances des membres du personnel.

Qualifications:

- Expérience préalable dans le secteur de l'hôtellerie et de la restauration
- Expérience avérée de la supervision et de la gestion d'une équipe dans un environnement en évolution rapide
- Solide connaissance des techniques de préparation des aliments et du fonctionnement d'un restaurant
- Excellentes compétences en matière de service à la clientèle et capacité à gérer les situations difficiles de manière calme et professionnelle.
- Connaissance des règles de sécurité alimentaire et capacité à les faire respecter efficacement.
- Compétences exceptionnelles en matière d'organisation, de communication et de leadership
- Capacité à effectuer plusieurs tâches à la fois, à établir des priorités et à travailler sous pression.
- Une expérience de barman est un plus.

**Job Types**: Full-time, Permanent

Pay: $60,000.00-$65,000.00 per year

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Restaurant management: 1 year (preferred)

**Language**:

- French (preferred)

Work Location: In person



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