National Programs Specialist

7 days ago

Bolton, Canada Gillfor Distribution Full time

Programs Analyst
About the job
Gillfor Distribution is seeking a full-time, highly motivated, and experienced National Programs Specialist for our Bolton Ontario Head Office location. The Gillfor National Programs Specialist is a key support role working closely with the National Programs Director to develop go-to-market assets & resources as well as provide data analysis for program optimization in all national product lines.
Reporting to the VP of Strategic Development this individual will work within a small focused team setting and is responsible for managing several program and strategic development support tasks simultaneously. A good National Programs Specialist is a self-driven, creative thinker that can work autonomously within a team-based culture, has strong business acumen, and experience in product management, marketing and/or sales.
This position may require occasional travel, including overnight as needed.
Strategic Analysis & Reporting
- Support the VP of Strategic Development and National Programs Director with critical insights.
- Prepare and publish budgets, comprehensive reports, and compelling presentations.
- Track and report on key initiatives across all branches.
- Conduct in-depth analysis and provide actionable recommendations to optimize Branch KPIs in sales, profitability, and operations.

Collaboration & Engagement
- Interface directly with branches, providing essential support.
- Support Monthly Business Reviews by reporting key metrics and gathering feedback.
- Assist in Quarterly Product Champion Meetings to identify knowledge gaps and provide suggestions.
- Help organize Semi-Annual Account Manager Meetings, including scheduling, report generation, and tracking initiatives.

CRM & Data Management
- Provide regular CRM support, including user setup, platform management, and optimization recommendations.
- Track data, generate insightful reports, and interface with vendors and branches on CRM utilization.

KPI & Initiative Oversight
- Develop Key Performance Indices across sales, profitability, and operations.
- Collect and utilize feedback to continuously improve defined KPIs.
- Track Branch Initiatives for sales growth and operational improvements.

Marketing & Program Support
- Assist with content sourcing and development.
- Manage credit reporting and tracking, along with Co-op and vendor fund processing.
- Coordinate with external resources like printers and freelance designers.

Project Contribution
- Perform various project-based tasks as assigned.

Key Qualifications
- Experience with CRM tools & data analysis
- Familiarity and knowledge of the building supply industry a strong asset
- Valid Driver’s License (as travel may be required)
- Self-motivated and deadline driven with an overall focus on key objectives
- Excellent communication skills
- High degree of business acumen & professional demeanor
- Prioritization, time management and organizational skills are a must
- Strong problem identification and creative problem-solving skills
- Ability to adhere to all Health & Safety policies and procedures
- Establish, develop and maintain positive relationships with vendors & internal stakeholders

Working Conditions
- Full-time position, Monday to Friday: 8:00 am - 5:00 pm
- Group Benefit Plan and RRSP Plan
- Opportunities for advancement within the company
- Competitive compensation; base salary plus discretionary bonus program potential

About Gillfor Distribution

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