Intern, Ticketing

1 day ago

Hamilton, Canada Hamilton Tiger-Cats Football Club Full time

**Responsibilities and Duties**:

- Ticketing Department events including: minor soccer/football partner events and others designed to drive ticket revenue
- Collect data at events to widen HSG’s database and ensure that proper processes are followed
- Ensure that the collected data is inputted into the ticketing system correctly for other ticket representatives to follow up on
- Assist the Ticket Operations, Business Development, and Customer Service departments in daily operation of the ticketing business
- Learn Archtics, the Ticketmaster ticketing system, including the sales process and pulling reports
- Gain customer service experience while working in the Box Office on gamedays
- Assist with general administrative work including but not limited to: maintaining/organizing digital accounts, data entry, copying, filing, sales reporting
- Any other duties assigned by your Manager(s)
- Evening and weekend work will be required as most of the events will happen during this time

**Qualifications and Skills**:

- Passionate about the long-term development of their experience and the creation of new initiatives
- Superior customer service and interpersonal skills
- Friendly, out-going personality
- Attention to detail and a strong work ethic
- Excellent organizational and time management skills
- Ability to adapt to a variety of roles/tasks
- Adept with Microsoft Office programs, particularly Excel
- Shows strong initiative
- Passion for sport, the Hamilton Tiger-Cats, Forge FC, and the Hamilton community
- Must possess a G driver’s license and have access to a vehicle at all times

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