IT Plant Support Analyst

2 weeks ago

Georgetown, Canada Treehouse Foods Full time

Employee Type:
Full time

**Location**:
ON Georgetown

**Job Type**:
Information Technology Support

Job Posting Title:
IT Plant Support Analyst

About Us:
TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of production facilities across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work, directly impacting our mission to make high quality, affordable food for our customers, communities and families. We hope you will consider joining the team and being part of our future.

What You Gain:

- Competitive compensation and benefits program
- Enrollment in our wellness and employee assistance programs
- Paid holidays, vacation, and other competitive paid time off opportunities
- An inclusive working environment where you can build meaningful work relationships with a diverse group of people
- Leaders who are invested in supporting your career growth
- Opportunities to be recognized for outstanding contributions to your team through our employee recognition programs

**Job Description**:
About the Role:
This individual will provide direct hands-on Information Technology support for designated site(s). The position will generally be focused on supporting client-side computing and technologies. This position is highly focused on excellent customer service.
- Responsible for maintaining customer satisfaction for overall IT support for designated site(s)
- Responsible for troubleshooting and resolving hardware, software and network issues
- Responsible for Plant Systems support including vendor collaboration and troubleshooting
- Responsible to collaboration between multiple teams for continuous improvement
- Responsible for cyber security compliance related to OS updates, patches and maintenance
- Responsible for site level incident management and point of escalation
- Responsible for hardware configuration and deployment for employee onboarding
- Responsible for hardware asset management for equipment inventory and end of life management
- Responsible for completing and filing systems-related documentation
- Must maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems

About You:
You’ll fit right in if you have:
Proficient with MS Office and Microsoft Workstation operating systems as well as Windows W2K/W2K3 domains.

Minimum of 6 years broad-based experience in computer/network support in a Microsoft environment.

Knowledge of current technological developments/trends.

This is an onsite support role.

Associates Degree or Higher

Your TreeHouse Foods Career is Just a Click Away

Click on the “Apply” button or go directly to

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