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2 days ago

Coquitlam, Canada Wings Tap & Grill Coquitlam Full time

Job Functions - GENERAL FRONT OF HOUSE
- Provides exemplary service standards to every WINGS' guest.
- Is friendly, mature, professional and prompt in all aspects of their duties from beginning-to-end of shift.
- Greets all customers in a friendly manner, introduces the feature of the day and maintains a high level of knowledge of the menu items.
- Maintains high standards of cleanliness in their assigned sections, including supporting other team members during peak business times. Support duties will include cleaning, bussing, running food & drink when required.
- Performs cleaning and stocking duties as assigned and is proactively maintaining the restaurant appearance.
- Resolves customer critiques in a professional and understanding manner and notifies management of any resolution support required.
- Flexible, team-player.
- Availability for various shifts, both day, night & weekends, is considered an asset.

Accountabilities
Customer is greeted and served food and beverages in a pleasant and courteous manner, following company service cycle, service expectations and timing standards.

**You Are**:

- Professional, mature and genuinely enjoy working with a diverse public.
- Prompt and able to arrive on time for scheduled shifts.
- Organized and able to multi-task in very high energy, dynamic environment.
- Team player and ready to jump in and help whenever is required.
- You MUST have a 'Serve It Right' certificate. You MUST have access to reliable transportation (Skytrain & Translink terminus close to restaurant, Free Parking provided for staff).

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