Assistant General Manager

2 weeks ago

Brampton, Canada Old Navy Full time

As an Assistant General Manager, you’ll work with the General Manager to create, execute and maintain the store business plan. You’re a critical leader in driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. You’ll lead others by teaching and coaching Assistant Managers, Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. You are expected to lead the team in the absence of your General Manager.

WHAT YOU’LL DO WHO YOU ARE
- Build effective teams and drive a culture of high performance and engagement.
- Support the execution of performance goals and developmental plans for store team.
- Support strategies and processes using a customer-centric mindset to delivers results and drives store sales.
- Recruit, hire, onboard, develop and lead a team of managers and employees.
- Be accountable for team performance through teaching, coaching and providing feedback to build capabilities.
- Own assigned area of responsibility.
- Implement action plans to maximize efficiencies and productivity.
- Perform Service Leader duties.
- Ensure consistent execution of standard operating procedures.
- Represent the brand and understand the competition and retail landscape.
- Promote community involvement.
- Leverage an omni-channel to deliver a frictionless customer experience.
- Ensure all compliance standards are met

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee stock purchase plan
- Extended health care
- Flexible schedule
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Kitchener, ON N2E 4E2: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 3 years (required)

Work Location: One location

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