Bilingual Project Coordinator/ Membership Services

**Role Description**
YWCA Canada is a team of inspired and dedicated professionals committed to supporting the mission and vision of YWCA Canada. YWCA Canada is seeking a Project Coordinator to support our mission impact projects and initiatives.

The Project Coordinator is responsible for supporting internal communications through copywriting, design and production of newsletters and project and event promotional materials. This person will also support a range of YWCA’s membership committees as well as support project teams with key deliverables related to projects and initiatives including youth engagement, gender-based violence prevention, financial literacy and more. This position reports to the Director of Member Services and Development and works collaboratively with other staff on the team.

**KEY RESPONSIBILITIES**

**Project Coordination (60%)**
- Assist in planning membership meetings and events including speaker coordination, promotion, registration, logistics and travel bookings.
- Provide technical support and host online staff sector network meetings, community of practice workshops and training sessions.
- Provide support for digital tools including Slack Channel, Board Portal, Learning Management Systems.
- Coordinate the production and distribution of project materials and information to project partners for multiple projects at a time.
- Support projects with research and online consultations, facilitating meetings, notetaking, and developing reports.
- Support YWCA Member Associations in reaching project deliverables.
- Research best practices, community engagement opportunities, innovative project ideas, and other project resources to support project delivery.
- Provide administrative and travel booking support for annual meetings.
- Other coordination tasks as needed.

**Communications & Outreach (40%)**
- Ensuring brand standards, design and create digital content and print material for projects.
- Coordinate and support development and dissemination of internal communications including newsletters, reports, event collateral, website copy and social media content.
- Update and maintain organizational and project stakeholder databases.
- Conduct analytics social media tracking for annual and project reports.

**EDUCATION, EXPERIENCE, SKILLS, AND CHARACTERISTICS**
- Bachelor’s degree, diploma or certificate in relevant discipline.
- A minimum of 3 years of experience in project coordination, communications or administration, not-for-profit environment preferred.
- Excellent written and verbal communication skills in English.
- Demonstrated skill in basic graphic design (In-Design / Adobe Suite, and/ or graphic design platforms)
- Demonstrated skill in tracking and reporting web and social media metrics (Google Analytics, Hoot Suite, etc.)
- Group facilitation or adult education experience.
- Knowledge of CMS platforms (WordPress) is an asset.
- YWCA Canada is a national organization. As such, the ability to work in both English and French (written and oral) is an asset for this position. Demonstrated graphic design skills will be considered an asset.
- Detail-oriented, resourceful, analytical, and proactive.

**WHY WORK AT YWCA CANADA?**
- A collegial work environment that actively encourages collaboration and work-life balance
- An employer matching pension plan
- A competitive salary based on experience and skills
- A generous benefits package that includes a 3-week base paid vacation, 18 paid healthcare days, health and dental coverage and a supplemental health spending account

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- How many year of experience do you have in project coordination, communications or administration?
- How many years of experience do you have in a not for profit environment?

**Education**:

- Bachelor's Degree (preferred)

**Language**:

- French (preferred)

Work Location: Hybrid remote in Toronto, ON M5G 0A7