Quality Assurance Manager

Company Description

Design aficionados at heart, we believe in style with substance making R&D both a core competency and a passionate pursuit. To that end, we build production facilities of the highest caliber and equip them with the latest technology including our own inventions. We ensure the landscape and masonry products we design and produce are functional, durable, and astonishingly beautiful.

With 9 manufacturing facilities, 30 international patents and over 900 employees, we operate in an exciting and dynamic environment. Through exceptional product quality, innovation and a thorough understanding of our clients’ businesses, we have developed a true passion for helping our partners succeed. As we continue to expand, our team members are always offered opportunities to hone their skills, learn new abilities and pursue projects that excite them.

**Why Work for Us**

We love to brag. Techo Bloc offers its valued employees a competitive salary and a comprehensive benefits package. Here are a few of our perks:

- Leaders who are invested in your success;
- Free access to a virtual family doctor through virtual care;
- Have a dynamic job and evolving career path;
- RRSP with employer contribution;
- Develop your skills and grow;
- Epic barbecues and Christmas parties;
- Generous bonus program;
- Snack filled kitchens;
- Free parking;
- Considerable referral bonuses;
- Employee discounts on Techo-Bloc’s products;
- Employee Assistance Program (EAP available 24/7);
- English and French language courses available (if it’s a work requirement).

**Job Description**:
**QA and R&D**:

- Establishes, introduces, coaches and supports adoption and adherence to QA Standards and Processes across all manufacturing sites throughout Canada and USA;
- Establishes systems and procedures, maintains and reports product conformance to specifications and processes to ensure thorough inspection of raw materials, works in process and finished goods inventories;
- Audits and Reviews production process for conformance to quality standards;
- Root cause analysis; Reports and tracks any significant deviations from quality standards and recommends corrective action to appropriate management;
- Participates in new product development and participates in cost and mix optimization;
- Determines validity of customer complaints via customer contact, blueprint interpretation and/or inspection of returned goods;
- Acts as liaison for all matters relating to quality of produced goods to all other organizations within and across the company;
- If needed visits suppliers to review quality concerns and issues to minimize inspection requirements.

**Management**:

- Develops and maintains an effective organization through the selection, training, compensation, motivation, termination and review of all assigned employees;
- Develops and maintains a program for sound employee relations with assigned employees;
- Provides guidance and direction to employees to assist them in their professional development;
- Supervises Quality Inspectors to ensure performance of all internal and external quality checks.

**Qualifications**:

- Bachelors Degree;
- 5+ years of experience in materials manufacturing;
- Bilingualism orally and written;
- Strong team management experience with demonstrated leadership skills;
- Knowledge of quality assurance terminology, methods, and tools;
- Analytical, problem-solving, and decision-making skills;
- Demonstrated knowledge of testing best practices, version control practices and defect management practice;
- Professional certification, such as Six Sigma, Quality Engineer, or Quality auditor will be considered an asset.

**Dimensions**
- This position currently has 8 direct reports overseeing 9 different manufacturing facilities across 7 sites.
- This position will work in liaison with the production teams and requires occasional travel to USA and Ontario.

Additional Information

Your contribution is very precious to us, just like the stones we produce. Techo-Bloc foster a culture of innovation where each individual brings a special touch to his field of expertise. The company is growing, your ideas and your talents are required to contribute to the development of the prestigious brand image that Techo-Bloc has developed over the years.
- We thank all applicants for their interest; however, only those under consideration will be contacted._