Automotive Service Advisor
2 days ago
Commitment to providing consistently exemplary customer service
- Detail-oriented and process-driven with exceptional prioritization and organization abilities is essential for our extremely busy and fast-paced service department
- Collaborative and team-oriented with exceptional communication skills
- Excellent problem solving and conflict resolution abilities
- Previous customer service success in an automotive environment considered an asset
- Valid driver's license
ESSENTIAL SKILLS AND QUALIFICATIONS:
- Passion for delivering an amazing customer experience
- Operates with the highest level of integrity
- Self-Motivated and Ambitious
- Previous service experience with a franchised automotive dealer considered an asset
- Proven record of success in bringing out the best in people and in developing skills and abilities of the team
- Process driven with impeccable organization and prioritization abilities
- Exceptional problem solving, customer service and conflict resolution skills
- Knowledge of internal service processes an asset
- High initiative and high energy with outstanding communication skills
- Impeccable follow-through and commitment to quality service
- CDK experience an asset
- Technical/Computer skills are preferred
**Salary**: $17.00-$19.00 per hour
**Benefits**:
- Dental care
- Extended health care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
COVID-19 considerations:
**Experience**:
- Automotive Repair: 1 year (preferred)
- service advisor/writing: 1 year (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: One location
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