Operations Support Supervisor

**Take your Career to the next Level with MEVOTECH.**

We are constantly challenging the status quo and raising the bar allowing employees to make an impact within the company.

Mevotech is a trusted North American leader in the engineering and design of driveline, steering and suspension aftermarket auto parts. Fueled by innovation, our brands feature engineering improvements for maximum durability and performance, as well as time and labor-saving enhancements that drive bay efficiencies and increase shop revenues. Our in-house engineering team always has the Professional Technician in mind, and we are continuously optimizing part design for durability and ease of installation.

**About the role**:
The Operations Support Supervisor will use their strong planning, organization, and analytical skills to ensure daily KPIs are met. They will direct and supervise the unionized associates assigned to support functions (lead hands). This role will support the Warehouse Supervisors in overseeing the day-to-day operations in the warehouse. **This role will support our afternoon and or midnight shift.**

**What you will be working on**:

- Assign work orders and manage workload using ERP software.
- Supervise a team of unionized warehouse associates assigned to support functions. This includes delegation of tasks, training, coaching, and directing corrective action to resolve day-to-day operational issues.
- They will organize the date to ensure aged orders, exceptions, and priorities are being distributed to the team.
- Encourage the order pickers to meet their targets by providing working strategies and feedback against performance expectations.
- Identify operational challenges and provide potential solutions in order to meet shift performance expectations.
- Report misalignments and problems directly to the Warehouse Supervisor.
- Investigate and resolve past due orders daily using ERP software and other reporting programs.
- Ensure that orders being completed and staged correctly.
- Ensure that the packaging machines are continuously fed with parts and boxes.
- Send out accurate and timely shift reports to upper management for review and feedback.

**What are we looking for?**
- Previous experience in a fast-paced warehouse environment.
- Good working knowledge of warehouse management systems.
- Proactive problem-solving skills.
- Strong computer skills.
- Proficiency with Microsoft office
- Strong communication skills (written and verbal)
- Service oriented mindset

**Physical demands and working conditions**:

- Working in a warehouse environment
- Sitting, Standing, and walking required
- Use of computer and desk
- May be required to lift up to 25lbs

**Diversity and Inclusion**:
Diversity at Mevotech means that as an organization we provide the opportunity to employ a diverse team of people reflective of the communities in which we operate.

Mevotech believes the diversity incorporates all of the elements which make individuals unique, and we celebrate the infinite differences. In other words, it is not just about gender, race, age, orientation and so forth. And most importantly its not about a policy statement on the wall or a statement in our corporate values.

For Mevotech it is about the evolution of our culture, and the invisible elements which suppress individuals diversity. Yes, it does involve making conscious and deliberate steps towards setting goals and strategies which identify and target the internal gaps. At Mevotech our culture has been founded on diversity and inclusion. It’s about engaging different points of view from those that make up our community demographics. It’s about listening to different perspectives and including those perspectives in our organizational DNA.

**Accessibility Accommodations**:
Mevotech provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

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