Operations Supervisor

Operations Supervisor - Afternoon Shift

**Hours of Work**: Monday to Friday, 4:00PM - 12:30AM

**Location**: 7600 Torbram Rd, Mississauga

**Our Brand Promise**:
YOU’LL LOVE DOING BUSINESS WITH US

**Our Mission**:
We quickly respond to our customers’ needs and solve their issues with a wide variety of solutions that benefit their business.

**Our Vision**:
We create two-way relationships with customers and suppliers, offer diverse opportunities for our team, promote open communication with all of our stakeholders, focus on strengthening our industry and growing our company.

**Our Value Proposition**:
Weston Forest delivers the right solutions. We are truly focused on creating great relationships and becoming your go-to source - by doing what we say we’ll do. We have proven our expertise and commitment to become one of North America’s strongest and most respected organizations. Today, Weston Forest is a trusted partner to our customers, suppliers and employees. We will continue to find new ways to solve your challenges and take an active role in building a sustainable industry.

**Our Core Values**
- Entrepreneurial organization committed to continuous improvement
- We do what we say
- Inspiring personal and professional growth
- Your success is our success
- More than just a place to work
- Results matter, but people matter more

**Recent Awards**:

- Proud to be named one of Canada's 10 Most Admired Corporate Cultures
- Repeat winner of CANADA’S BEST MANAGED COMPANIES
- One of Canada’s PROFIT 500 Fastest-Growing Companies
- Recipient of the Canadian Business Excellence Awards for Private Businesses

**Summary**:
The supervisor is the key leadership role for the Afternoon and Midnight shifts to ensure the smooth and safe operation of the Yard, Warehouse, Mill, and Verticut Operations. As a hands-on role, the supervisor is at the forefront, overseeing various operational tasks. The position requires exceptional attention to detail, a commitment to data collection and accuracy, and a strong dedication to completing tasks on time. In addition, the supervisor has indirect oversight of the administrative functions on both shifts.

At Weston Forest, results matter, but people matter more. As such, the responsibility of the supervisor extends beyond individual tasks and encompasses collaboration and supporting the team. The supervisor must actively participate in cross-functional teamwork, fostering a collaborative environment. This includes effectively communicating with team members, sharing knowledge and expertise, and contributing to collective problem-solving. The supervisor will demonstrate a willingness to support colleagues, provide assistance when needed, and promote a sense of teamwork. Recognizing the importance of a cohesive team, the supervisor will actively contribute to building a positive and supportive work culture. By valuing teamwork and promoting collaboration, the supervisor will not only enhance their own performance but also facilitate the success of the entire team.

**Job Characteristics**:

- Ensure assigned tasks are completed on time with high accuracy and quality.
- Ensure that established guidelines and procedures are followed.
- Suggest improvements to guidelines and procedures; lead the implementation of improvements.
- Confident and timely decision making.
- Set clear expectations and assume personal and team responsibility for the outcome.
- Care, challenge, and support the team to achieve the desired outcome.
- Lead by example.

**Duties and Responsibilities**

**Health and Safety**:

- To ensure that Weston has a safe workplace, that there are no injuries to our staff, and that Weston is in compliance of all legislation.
- Ensure that all incidents, accidents and/or hazards are reported and investigated.
- Cooperate with the Joint Health and Safety Committee to improve safety.
- Ensure that all required personal protective equipment is worn.
- Inspect product daily to ensure it is stored in a safe manner at all times.
- Ensure that housekeeping activities are performed.
- Comply with the Occupational Health and Safety Act (OHSA) particularly the “Duties of Supervisor” as stated in Section 27.
- Comply with Health and Safety rules, policies and procedures of Weston Forest as stated in the Weston Forest Guiding Principles’ Handbook.

**Employee Relations**:

- Attract, retain and develop a great team
- Direct reports are Yard, Warehouse, Mill and Verticut leadership teams
- Communicate with administrative staff as required and in a timely manner.
- Approve overtime hours as applicable.
- Ensure that performance appraisals are conducted on yard personnel.
- Conduct orientation for new hires as applicable.
- Perform other duties as assigned by senior leadership.
- Provide and/or participate in training as required.

**Order Processing**:

- Ensure accurate documentation is completed on all inbound stock from all transport modes.
- Ensure proactive load/order sta