Information Technology
1 week ago
Education: College/CEGEP
- Experience: 2 years to less than 3 years
**Work setting**:
- General office
**Tasks**:
- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
**Computer and technology knowledge**:
- Shell script
- MAC
- Linux
- Servers
- Mac OS
- MS Active Directory
- MS Office
- SQL
- SharePoint
**Security and safety**:
- Criminal record check
**Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
**Personal suitability**:
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Team player
- Ability to multitask
- Time management
**Screening questions**:
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
**Health benefits**:
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Financial benefits**:
- Bonus
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
**Other benefits**:
- Learning/training paid by employer
- Paid time off (volunteering or personal days)
- Work Term: Permanent
- Work Language: English
- Hours: 37.5 hours per week
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