Orem Accommodated Assessment Assistant

Organizational Unit- University of Victoria -> Student Affairs -> Office of the Registrar and Enrolment Management- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary) - Posting Close Date- 11 November 2024- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1.0- Salary Grade- $4,491.00 - $4,630.00- Additional Posting Information: - N/A- Salary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.- Classification- PB8- Hours of Work- Monday to Friday, 8:30 am - 4:30 pm- Start Date- 11/25/2024- End Date- 6/30/2025- Employee Group: - CUPE 951 - Term- # of Hires Needed- 1- Category- Administrative and Support Services- About this OpportunityStudent Affairs is committed to creating a vibrant and engaging learning community to inspire and enrich the lives of our students in support of the University of Victoria’s vision “to be a university of choice for outstanding students, faculty, and staff from BC, Canada, and around the world”. The Student Affairs portfolio includes: Office of the Registrar and Enrolment Management; Wellness, Recreation and Athletics; Campus Engagement; and Student Development and Success. **_*This position is eligible for a Modified Work Schedule*_** - Job SummaryStudent Support Services (SSS) is a unit within the Office of the Registrar and Enrolment Management (OREM) which provides services to prospective, current, and former students, as well as to faculty and staff of the University. As part of the Division of Student Affairs, the unit is committed to being a partner in supporting student success and providing service excellence. SSS staff work as a team to ensure a high level of service within a busy environment with tight deadlines driven primarily by Calendar deadlines. Reporting to the Coordinator, Bookings and Accommodated Assessments, the Accommodated Assessments Assistant is responsible for scheduling assessments for students with academic accommodations, including exams, tests, and quizzes, and supporting the day-to-day operations of the OREM Assessments Office. This position handles sensitive and confidential information regarding student accommodations and provides excellent service to faculty and students while ensuring accuracy and confidentiality. - Job Requirements**Education/Specialized Knowledge**: - 3 years of experience in a post-secondary administrative environment, or an equivalent combination of education, training and experience - Experience in a disability, counselling, mental health, or human service office working with a young adult population Related work experience should include: - Experience with computerized Student Information Systems and database programs - Experience creating procedural and/or training documentation - Experience with inputting and manipulating complex data and handling detailed information with accuracy - Training or experience working directly with individuals in distress, including those impacted by crisis, trauma or critical incidents, and diffusing difficult situations - Knowledge of Freedom of Information and Protection of Privacy (FOIPP) regulations - Strong working knowledge of Microsoft Word, Excel, Outlook, and SharePoint Preference will be given to applicants with: - Experience using exam scheduling and/or other complex accommodation or database software. - Knowledge of University of Victoria campus and policies, procedures and Calendar regulations **Knowledge/Skills/Abilities**: - Demonstrated commitment to valuing the principles of truth, reconciliation and respect, equity diversity and inclusion, and contributing to an inclusive and respectful working and learning environment - Ability to communicate professionally and effectively (written, oral, electronic, phone). Demonstrate active listening skills, patience, judgement, and discretion when dealing with students, faculty, staff, parents, team members and the general public - Team focused and student-centered, with a genuine interest in providing an outstanding student experience - Strong interpersonal skills with the ability to work effectively within a team environment, as well as with the larger UVic community - Excellent analytical, problem solving, and organizational skills including attention to detail and accuracy, time management, and ability to multi-task. - Demonstrated ability to organize large volumes of work under tight deadlines and constant interruption - Ability to handle complex and sensitive interactions and maintain confidentiality. - Ability to move cartons of paper up to 20kg in weight We recognize that the successful applicant may come from any combination of education, training and/or experience and we welcome applicants with a diverse and varied work experience and background. **Territory Acknowledgement**:We acknowledge and respect the Lək̓ʷəŋən (Songhees and Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋə