Records Clerk

2 days ago

Nanaimo, Canada Vancouver Island University Full time

**Records Clerk**:

- Employment Group
- CUPE
- Position Number
- 00094
- Division
- Vice-President Students
- Department
- Records
- Campus
- Location
- Nanaimo, British Columbia
- Country
- Canada
- Appointment Type
- regular full-time
- FTE
- 1.00
- Workload
- 35 hours per week
- Pay Level
- CUPE 8: $31.48 per hour
- Start:

- As soon as possible.
- Applicant Documents
- CV/Resume, Cover Letter, Qualifications, Name and contact information of recent supervisors willing to provide a reference
- Posted Date
- 06-Nov-2025
- Closing Date
- 12-Nov-2025
- Job Reference
- 2825

**Duties**:
Reporting to the Associate Registrar, Records and Registration Systems, provide records-related customer service, support and liaison functions to the institutional community.

- Maintain course data in the Scheduling and Workload System and Student Records System;
- facilitate the procedures involved in course timetabling;
- train other employees to use the Scheduling and Workload System;
- maintain program and goal data;
- facilitate the grade entry process;
- generate official transcripts;
- administer room bookings;
- produce certificates, diplomas and degree parchments;
- generate reports from the Student Records System, process requests for late course withdrawals;
- administer the probation, suspension and misconduct policies;
- and respond to queries regarding student tuition tax receipts.
- Completes general updates on the administrative area, faculty or department website (e.g., biographies, announcements, important dates, course information), ensuring information is current and accurate.

**Required Qualifications**:
One-year community college, institute program or equivalent from an appropriately accredited institution. Minimum three years related experience in an office setting. A combination of education and experience may be considered.

- Intermediate-level skills in Microsoft Word and Excel.
- Excellent interpersonal and communication skills for dealing effectively with staff, students and the public.

**Preferred Qualifications**:

- Experience in a post-secondary institution.
- Experience with a student records system in a post-secondary educational setting.
- VIU is pleased to offer eligible employees a comprehensive benefit plan; ample paid holiday time; professional development opportunities and a desirable pension plan. As part of the VIU campus community, our employees work with supportive colleagues within an encouraging environment and are provided with the tools and training that promote learning and development. The perks of VIU employment are multiple, and include well-being initiatives and services, strategic discounts, and flexible work opportunities._

**Note**:

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