Field Quality Assurance Specialist

**Join KTI Utility Services Inc. as a Quality Assurance Specialist on a Groundbreaking Project**

KTI Utility Services Inc. is thrilled to announce a major 36-month initiative—the **Gas Advanced Metering Infrastructure (AMI) Project**—now underway across the Lower Mainland and Ridge Meadows. This transformative project is focused on modernizing our gas metering infrastructure by upgrading existing gas meters to advanced, wireless-enabled devices or retrofitting current meters to support wireless communication.

As we drive this innovation forward, we are actively seeking a **Quality Assurance Specialist** to support our dedicated installation team. This is a critical role for an individual who is passionate about ensuring high standards, maintaining compliance, and upholding excellence throughout every stage of the installation process.

In this role, you will be responsible for overseeing and verifying the quality of gas meter installations and retrofits, conducting field audits to ensure all work meets safety, technical, and customer service standards. You will collaborate closely with installers and team leads to promote continuous improvement and adherence to best practices, while also professionally representing KTI when engaging with field teams and, on occasion, customers.

We’re looking for someone with a sharp eye for detail, strong communication skills, and a proactive approach to problem-solving. If you are a self-motivated professional who thrives in a fast-paced environment and is committed to quality, we want to hear from you.

Be part of this exciting transformation and help shape the future of utility services.

**Why Join Us?**
- **Company Vehicle & Gas Card**: Drive in comfort with a company vehicle you can take home, paired with a gas card
- **Extended Health Benefits**: Comprehensive coverage to ensure you and your family’s health and well-being are taken care of
- **RRSP Matching**: Secure your future with an RRSP plan matched by the company.
- **Corporate iPhone**: Stay connected and equipped with a company-provided iPhone to ensure you have everything you need to succeed
- **Enjoy 3 weeks of prorated vacation**:

- **Project Completion Bonus**:

- **Full-Time Employment**: With EI and CPP deductions
- **Leadership Opportunity**: Be at the forefront of leading a team in a fast-paced, high-stakes environment.

**Key Responsibilities Include**
- Lead and oversee a team of up to 12 technicians, providing guidance and support as needed.
- Collaborating with project managers, field staff, and contractors to identify and resolve any issues or discrepancies in work quality.
- Conduct regular field inspections to ensure compliance with quality standards and best practices.
- Ensuring adherence to safety and environmental regulations across all project activities.
- Providing training and mentorship to field staff, ensuring the highest standards of performance and safety.
- Preparing detailed reports and documentation on inspections, audits, and corrective actions.
- Actively identifying opportunities for continuous improvement to enhance operational efficiency.
- Perform other tasks as assigned by management to support operational goals.

**What We’re Looking For**
- 2+ years of experience in quality assurance, field inspections, or a related role. Preferably within the utilities, construction, or similar sectors.
- Strong understanding of industry safety and regulatory standards.
- Excellent communication skills with the ability to collaborate effectively across teams.
- Ability to manage multiple priorities in a fast-paced environment.
- A commitment to safety, attention to detail, and problem-solving excellence.
- Previous leadership or mentoring experience in field-based roles is a plus.
- Strong computer skills with proficiency in Microsoft Office and reporting tools.

**Mandatory Qualifications**
- Valid driver’s license and a reliable vehicle.
- Clean criminal background check and driver's abstract.
- Required: B ticket Gas Fitter

**Why This Opportunity Is Perfect for You**

If you’re an individual who thrives on challenges, loves the idea of taking ownership, and is looking to make a lasting impact on a major project, this role is for you. Join us in shaping the future of the utilities sector while enjoying a supportive work environment, excellent benefits, and a role that allows you to grow and lead.

**Job Types**: Full-time, Fixed term contract
Contract length: 40 months

Pay: $80,000.00-$100,000.00 per year

**Benefits**:

- Company car
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Do you identify as Indigenous?

**Experience**:

- Quality assurance: 2 years (preferred)

Licence/Certification:

- Driving Licence (required)
- Gasfitter-B Certificate (required)

Work Location: On the road