Parts Advisor

2 weeks ago

Victoria, Canada The Jim Pattison Auto Group Full time

We are a team of highly-experienced staff with the highest level of automotive expertise and customer care. If you are personable, highly organized, and tech-savvy, we have the opportunity for you to join Jim Pattison Toyota Victoria as a Parts Advisor
Why join us
- Competitive compensation and bonus plans.
- We have unlimited opportunities for growth and development.
- State-of-the-art amenities.
- Manufacturer and in-house training are provided.
- Exclusive access to vendor promotions, offers and purchase programs.
- Comprehensive benefits package.
- Recognition and rewards program.
- Amazing colleagues, great working environment, and a team building culture

A day in the life
As a Toyota Parts Advisor, you are the dealership’s front-line connection for both customers and the service team. A typical day begins by greeting walk-in customers and answering phone inquiries, ensuring each interaction reflects professionalism and care. You’ll assist with parts sales and customer relations, helping clients find the right parts and accessories for their vehicles while providing knowledgeable recommendations.
Throughout the day, you’ll handle internal and external service requests, working closely with technicians to ensure the service department has the correct parts on hand for repairs and maintenance. When challenges or concerns arise, you’ll address them promptly with a focus on customer satisfaction.
Behind the counter, you’ll also manage administrative tasks such as processing orders, maintaining accurate inventory records, and preparing billing documents. Success in this role requires a high degree of accuracy, sound judgment, and attention to detail, as well as the ability to balance customer service with operational efficiency.
What we look for
- CDK experience is an asset.
- We require a valid provincial driver’s license and a positive can-do attitude

More about us
We would like to thank all applicants for their interest in this exciting opportunity. Only those selected for an interview will be contacted directly.

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