Appliance Technician

2 days ago

Ottawa, Canada Crystal Mechanical Inc Full time

**Job Overview**:
We are looking for an experienced and motivated Home Appliance Repair Technician to troubleshoot, repair, and maintain a range of household appliances. You’ll provide in-home service to our clients, ensuring efficient, high-quality repairs and excellent customer experiences.

**Responsibilities**:

- Diagnose and repair home appliances, including refrigerators, dishwashers, ovens, washers, dryers, and more.
- Conduct thorough testing and quality checks to ensure all repairs meet industry standards.
- Provide clear and helpful guidance to customers on appliance maintenance and operation.
- Maintain a clean and organized work area and adhere to all safety standards.
- Track parts inventory and report any necessary reordering needs.

**Requirements**:

- **Experience**: Minimum 2 years of experience in appliance repair or a related field.
- **Skills**: Strong troubleshooting and mechanical skills with a focus on high-quality work.
- **Licenses/Certifications**: Valid driver’s license; appliance repair certification is a plus.
- **Soft Skills**: Customer-focused with excellent communication and problem-solving skills.
- **Physical Requirements**: Ability to lift heavy appliances and work in a variety of settings

**Benefits**:

- Competitive hourly wage with performance-based incentives
- Health and dental insurance
- Company vehicle and tool allowance
- Ongoing training and professional development opportunities
- Paid time off and holiday pay

**Why Join Crystal?**
At Crystal Mechanical, we value our employees as much as our customers. We are committed to a supportive work environment that encourages growth and rewards hard work. Join us in making a difference in Ottawa’s homes by delivering reliable, expert service.

**How to Apply**:
**Crystal Mechanical is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**

Pay: $20.00-$28.00 per hour

Expected hours: 40 per week

Additional pay:

- Bonus pay
- Commission pay
- Overtime pay

**Benefits**:

- Company car
- Company events
- Employee assistance program
- Tuition reimbursement

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Application question(s):

- What is the first step you should take when diagnosing a non-functioning appliance?
- When repairing a refrigerator that is not cooling, which component would you check first?
- In the context of washing machines, what could cause excessive vibration or noise during the spin cycle?
- What is the purpose of using a multimeter when troubleshooting appliances?
- When handling a gas stove, what is the most critical safety precaution?
- Scenario: A customer calls in complaining that their dishwasher isn’t draining properly. List three possible causes for this issue and how you would troubleshoot each.
- Scenario: You’ve just completed a repair on a dryer, but it is still not heating up. What are three additional checks you might perform?
- You’re called to repair a washing machine that is leaving clothes wetter than usual after the spin cycle. Describe two possible issues that might cause this and how you would resolve them.

**Experience**:

- Appliance repair: 3 years (required)

Licence/Certification:

- Class G Licence (required)

Work Location: In person

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