Sales Associate

1 week ago


Kitchener, Canada SHOE PER Full time

Position Title: Sales Associate

Main functions:

- Maximize Sales
- Provide excellent Customer experience
- Provide excellent Staff experience

Reports to: Store Manager

**Duties**:

- Maximize Sales

Store Coverage

Remain in zone assigned to when not serving customers

Cover entire store when serving customers

Use Store Rotation methodology at less busy times

Greet Customers

Ask open ended questions

Look for additional sales

Additional pairs

Bags

Socks

Findings

Invite Customers to become VIPs

Cash out customer or introduce Customer to Cashier (when Cashier role is staffed) to check out

Thank Customer for his / her business
- Other

As required

May include Greeting, Stock, Cashiering

Customer Experience

Ensure that all Customers have an excellent experience

Staff Experience

Ensure that all Staff have an excellent experience

Premises

Keep store

Well merchandised

Clean

Tidy

Ensure that no more than three pairs under consideration are out at any time

Re stock any pairs no longer being considered

Re stock any pairs left on the ground

Working conditions:

- Full time
- 40 hour / week (excludes 30 minutes lunch break)
- Hours may include evenings and / or weekends

Desired skills / requirements:

- Strong leadership skills
- Strong sales / service skills
- Excellent motivational skills / trainer / coach
- Proficient spoken and written English,
- Punctual, meticulous, presentable and reliable
- Courteous with staff and the public

**Job Types**: Full-time, Permanent

**Benefits**:

- On-site parking
- Paid time off
- Store discount

Day range:

- Holidays
- Monday to Friday
- Weekends as needed

Shift:

- 8 hour shift
- Day shift
- Night shift

Ability to commute/relocate:

- Kitchener, ON N2C 1X4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail Associates & Cashiers: 1 year (required)
- sales: 1 year (preferred)
- customer service: 1 year (required)

Work Location: In person


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