Customer Service Associate

4 days ago

West St Paul, Canada H-Authentica Full time

**Job Posting: Customer Service Associate**

**Company**: H-Authentica

**Position**: Customer Service Associate

**Location**: Office Based

**Salary**: $16/hr

**Benefits**: Health, Dental, and Vision Insurance

**Employment Type**: Full-Time

**Key Responsibilities**:

- Assist customers with inquiries, product information, troubleshooting, and issue resolution related to their orders.
- Maintain a deep understanding of our product offerings and stay up-to-date with any updates or changes.
- Document customer interactions and issues accurately in our CRM system.
- Collaborate with team members to resolve complex customer issues.
- Identify and report common trends in customer inquiries to improve products and services.
- Process invoices accurately and in a timely manner.
- Set up and manage payment plans for clients, ensuring payments are received on schedule.
- Maintain a professional and friendly demeanor while assisting customers.
- Meet or exceed performance metrics, including response times and customer satisfaction goals.

**Qualifications**:

- Previous customer support or service experience preferred.
- Strong communication skills, both written and verbal.
- Empathetic and patient with excellent problem-solving abilities.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Detail-oriented and committed to providing exceptional service.
- Willingness to adapt to new processes and technologies.
- High school diploma or equivalent; additional education is a plus.
- Valid driver's license or reliable transportation, as no public transportation is available at our business location.

**Benefits**:

- Health, dental, and vision insurance.
- Friendly and inclusive work environment.

**Salary**: From $16.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- 8 hour shift

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

  • Customer Service Representative

    6 days ago

    West St. Paul, Canada XPO Full time $29,080 - $60,000 per year

    What you'll need to succeed as a Customer Service Representative at XPOMinimum qualifications:2 years of customer service experienceStrong computer, typing and 10-key skillsExperience with Microsoft OfficeAvailable to work a variety of shifts, including days, evenings, nights and weekendsPreferred qualifications:Transportation experienceExcellent verbal and...

  • Sales & Administration Associate

    2 weeks ago

    West St. Paul, Canada Take Us For Granite Full time

    **Job Title: Sales & Administration Associate** Location: Take Us for Granite at 3-1201 Grassmere Road Employment: Full-Time At Take Us for Granite, we specialize in crafting high quality stone surfaces for residential and commercial projects. These projects range from kitchen countertops to custom stone features and transform spaces into beauty and...

  • Service Dispatcher

    6 days ago

    West St Paul, Canada Frontier Refrigeration and Mechanical Services Full time

    **About us** Frontier Refrigeration and Mechanical Services is a small business in ENERGY_UTILITIES in West St Paul, MB R2P 2W5. We are professional, agile, professional, and our goal is to To add an energetic and extremely organized individual to our team to head up the the Service Dispatch and Office Manager Role posted. Our work environment includes: -...

  • Customer Service Representative

    4 days ago

    West St Paul, Canada XPO Full time

    **Solutions driven success.** XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive...

  • Customer Service Associate

    1 week ago

    St. Catharines, Canada Stitch It Full time

    **Job Title - Customer Service Associate** **Job Location - St Cathrines, Ontario** **Reports to - Store Manager/ Shift Manager** **Customer Service Associate - Job Description** **Position Summary** Stitch It is Canada’s largest clothing Alteration Company with 54 locations across Canada. We work with large retailers in the fashion industry and are...

  • Customer Service

    2 weeks ago

    St. Paul, Canada Shutterbee Photography Full time $40,000 - $80,000 per year

    We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.Answer incoming customer inquiries via phone, email. Assist customers with product information and order placement, assist with kiosk and online print orders. - Process orders....

  • Customer Service Associate

    2 days ago

    St. Catharines, Canada Value Village Full time

    Customer Service Associate **Who we are**: The Savers family of stores is a for-profit, global thrift retailer offering great quality, gently used clothing, accessories and household goods. Our Rethink Reuse business model of purchasing, reselling and recycling gives communities a smart way to shop and keeps more than 700 million pounds of used goods from...

  • Customer Service Associate

    2 weeks ago

    St. John's, Newfoundland and Labrador, Canada Savers Value Village Full time $35,000 - $55,000 per year

    DescriptionJob Title: Customer Service AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...

  • Customer Service Associate

    2 weeks ago

    St. Catharines, Ontario, Canada Value Village Full time $35,000 - $55,000 per year

    Description Position at Value VillageJob Title: Customer Service AssociateWho we are:As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores...

  • Meat Packer, Cashier, General Customer Service

    1 week ago

    West St Paul, Canada Frigs Natural Meats and More Full time

    Our butcher shop is looking for an individual experienced in the customer service industry that's willing to work in a fast paced environment. We are a specialty meat shop, our animals are naturally and ethically raised, meaning they are fed without antibiotics or hormones, as well raised in spacious areas where they live a very happy life. Frig's is focused...