Philanthropy Officer, Monthly and Annual Giving

As we serve vulnerable youth, all employees working for Covenant House Vancouver must be fully vaccinated for COVID-19. Proof of vaccination status will be required prior to your start date.

**About Covenant House Vancouver**:
Since 1997, Covenant House Vancouver has provided relentless support for youth experiencing, or at-risk of experiencing, homelessness. We provide support to young people age 16 to 24 who have experienced a wide range of early life and ongoing, complex trauma; including physical, sexual and emotional abuse and neglect. Our purpose is to serve all youth, with absolute respect and unconditional love, to help youth experiencing homelessness, and provide a safe and supportive environment for all youth in need.

Working at Covenant House will be one of the most meaningful things that you’ll do in your life. However, you will be confronted with significant issues in this work and frankly, this work is not for everyone. In the course of doing your work, particularly for those doing frontline work, you will be exposed to the trauma of others. The youth we serve may also experience overdose, physical harm perpetuated by self or others and even death. Because we provide a relational model of care, the harms our youth experience can impact us in varying degrees.

We will provide more information on vicarious trauma during recruiting and on-boarding, to help you decide if Covenant House is the place for you.

**The Impact the Philanthropy Officer, Monthly and Annual Giving can make**:
The Philanthropy Officer, Annual Giving is an integral part of the Philanthropy team and manages relationships with donors who give between $500 and $1,000. Your portfolio comprises approximately 3,200 annual and monthly donors, and your strong communication, analytical, and organizational skills make them feel valued and special. You will receive administrative support to ensure this is achievable.

Through strategic communication and superior organizational skills, you will sustain, steward, and continue to grow this important portfolio of donors.

**How you will contribute**:

- Build meaningful relationships with annual and monthly donors through thoughtful questions to understand their interests, passions, and reasons for supporting the youth at CHV
- Manage a large portfolio of donors using data skills and excellent organization
- Ask annual and monthly donors for additional gifts of up to $1,000 on top of their giving
- Share youth stories and updates to CHV’s programs with donors, including the impact that their donations had on the lives of youth experiencing homelessness
- Invite supporters to participate in events including donor engagement gatherings, gratitude events, Sleep Out events, and other fundraising events
- Support and/or lead projects and working groups to contribute to the Philanthropy, team’s overall goals
- Perform administrative tasks including data entry into our database (Raiser’s Edge) and answer the general donations phone line in a warm and helpful manner to assist donors with their requests and concerns
- Other duties as required

This position has the opportunity to work a 9-day fortnight schedule most months of the year, where you’ll work longer days for 9 days and earn every other Friday off.

**Who are we looking for?**

**Education and Experience**:

- 2+ years of experience with fundraising and donor relations
- College, University, or professional certificate degree is an asset
- Raiser’s Edge database software experience is preferred
- Microsoft Office including Outlook, Excel, and Word
- Passion for learning about Vancouver’s homelessness issues
- Experience working for a non-profit and/or in an office environment
- Experience with MailChimp is an asset.

**Competencies**:

- Organizational skills, time management
- Outstanding relationship building skills
- Strong interpersonal and communications skills; both written and verbal
- Strong organization and time management skills
- Demonstrated ability to work in a supportive team environment and independently
- Big picture thinker with attention to detail
- Ability to meet deadlines
- An interest in philanthropy and learning new skills

**Compensation**:
**Total Rewards**:
This position has flexible working arrangements with a hybrid in office expectation; excellent extended health and dental benefits for you and your spouse & children, including generous counselling benefits. During the first year, employees receive three weeks’ paid vacation, increasing to four in the second year; we have paid sick and personal leave and a matching Registered Pension Plan, investment in professional development, and more. If you’d like more information on what we offer, please ask
- We were recognized as one of Canada’s Top 100 Employers in 2024_

**Diversity, Equity & Inclusion**:
Covenant House Vancouver is a secular organization that welcomes and serves young people from all backgrounds. While the international federation to which we be