Network Technician

Our Digital & Technology team wakes up every day with one goal in mind - to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.

We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.

Come play a key role in building the future of innovation in Canada, Let’s make your possible.

Do you enjoy working on high-scale, complex, and high visibility projects and programs? If yes, consider the following opportunity:
Imagine working for an exciting entrepreneurial company where employees are committed to meeting big challenges and making a real difference. That's Rogers. A leading communications and media company where people come to do great work. Right now we are looking for talented individuals to join our winning team where you will have a chance to innovate, grow and to do what really matters.

Every day, we strive to build a brilliant digital future for Canadians. We work as one team, with one goal -serve our customers better.

**Responsibilities**:

- Maintenance of Wireless Communications Network (Transport, Cellular, Power, Civil)
- Respond appropriately to network problems, performing effective/efficient problem analysis,
- Rapid troubleshooting diagnosis and prompt repair of equipment to ensure service restoral
- Cooperate with other departments, resources, and technicians as required to ensure
- Maintenance service levels are met.
- Plan and implement preventive maintenance routines to ensure network standards of performance.
- Perform upgrades on network equipment as required.
- Perform acceptance tests on new sites and network equipment to ensure results meet design specifications.
- Participate in activities associated with network optimization and build activities.
- Manage a diverse workload as well as manage contractor activity.
- Ensure all systems relating to a standalone Cell site are maintained either directly or via contracted service companies (Roads, Shelters, HVAC, Fencing, Power, etc.)
- Maintain current documentation of site status, complete trouble tickets, work orders, incident reports and other required reports.
- Maintain inventory of required parts and perform regular audits to ensure availability of parts.
- Administrative reporting of Mileage, Timesheet, Expenses, Equipment and Deficiency ticket updates etc.
- Test Wireless Air Interface performance (hand-offs, RSSI, transmit level on mobiles, dropped calls, data speeds, etc.) and investigate any changes.
- Shift work, overtime, and 24 hour on-call support is required on a regular and often standalone basis.

**Qualifications**:

- 1-3 years of telecommunications experience.
- Diploma or Certificate in Telecommunications or Electronics from a technical institute.
- Ability to work with mínimal supervision.
- Proven ability to work in a fast-paced environment with shifting priorities.
- Demonstrated investigative, problem solving, analysis and troubleshooting skills.
- Knowledge of RF, digital transport, fibre optics, and IP Networking (TCP/IP) required.
- Knowledge of Cellular technologies (GSM, UMTS, LTE)
- Microwave and Transmission experience a must (e.g. IP, DS1, DS3,)
- Strong interpersonal and communication (verbal and written) skills.
- Standby, overtime and shift work is required.
- Ability to travel and work at various sites as required.
- Must possess a valid British Columbia driver's license and have a clean driving record.

**Schedule**: Full time

**Shift**: Variable

**Length of Contract**: Not Applicable (Regular Position)

**Work Location**:3851 Jacombs Rd. Suite 130 (074), Richmond, BC

**Travel Requirements**: Up to 25%

**Posting Category/Function**:Technology & Engineering

**Requisition ID**: 289516

Posting Notes: Digital & Technology