Customer Service Representative

2 weeks ago

Fort Erie, Canada Boggio Family of Pharmacies Full time

**Job description**

Boggio Family of Pharmacies is looking for a Full-Time Customer Service Representative to join our team in Fort Erie. The Customer Service Representative works between the front shop and in dispensary providing excellent service to all of our patients and customers. Come join a dynamic team and start your career with us today

**Duties & Responsibilities**
- Greet customers in a friendly and welcoming manner
- Provide prompt, direct and courteous service
- Assist with customers' questions, needs and purchases
- Cultivate successful relationships with all customers
- Collect payments by accepting cash, check, debit, credit or charge payments from customers; making change for cash customers
- Balance cash drawer
- Stock and clean shelves
- Answer telephones
- Maintain a safe and clean working environment by complying with procedures, rules, and regulations
- Contribute to the front shop team goals
- Provide exceptional customer service in person and over the phone
- Counting perscriptions
- Bagging completed orders/ calling customers to notify of pickup

**Qualifications**
- 2+ years’ customer service experience working in a retail setting
- Experience using a POS system
- Strong level of professionalism
- Strong attention to detail
- Strong problem-solving skills
- General math skills
- Exceptional communication, listening and interpersonal skills
- Positive attitude
- Initiative and ambition
- Comfortable working in a fast paced environment
- Ability to work independently and as part of a team

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Boggio Family of Pharmacies will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform HR of any accommodation(s) that you may require.

We thank you for your interest, only applicants selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

Pay: $19.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Work Location: In person

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