Manager - Sales & Marketing

**Overview**
We're seeking an experienced, dynamic, and results-driven Sales & Marketing Professional to join our leadership team. If you are a strategic thinker with a proven track record of driving revenue growth, managing comprehensive marketing initiatives, and building high-performing teams, we want to hear from you. You will be instrumental in meeting our company goals by overseeing all sales and marketing functions to deliver on our Brand Promise: Right Solutions, For the Right Customer, At the Right Time.

At IMS we are committed to:

- Delivering consistent dependable results through structure and well-designed systems.
- Delivering results through project plans & deadlines as well as working as a team with respect and uncompromised truth to generate desired results.

**Job Category**: B2B Sales & Marketing

**Location**: Abbotsford, BC

**Compensation**: Competitive salary starting at $80,000 per year, plus attractive monthly and annual performance bonus package

**Reports to**: General Manager

**Responsibilities**
- Plan, direct, and coordinate the development, promotion, and sale of all IMS parts and services.
- Manage leads, accounts, and customer relationships through all phases—from awareness and engagement to sales fulfillment, revenue collection, and retention.
- Manage and optimize all marketing resources (website, branding, social media) to improve sales and enhance customer satisfaction.
- Develop, maintain, and report on the department budget. Review, analyze, and report on all sales and marketing data and performance metrics to drive continuous improvement.
- Advise and liaise with the General Manager on market conditions, competitor activities, supply/demand trends, and economic indicators to maintain sales volume and optimized pricing.
- Recruit, hire, manage, develop, coach, and motivate the Sales Representatives and Sales & Marketing Coordinator to ensure high professional standards and KPI achievement.
- Work with the CEO and General Manager to support strategic direction and business development opportunities.

**Skills & Qualifications**
- Bachelor's degree in Business, Marketing, or a related field. (MBA is a plus).
- Minimum of 5 years of progressive experience in B2B sales, specifically in industrial parts, equipment services, manufacturing, or a similar B2B technical field.
- Demonstrated success managing the entire sales cycle, from initial lead generation and prospecting to contract negotiation, closing, and post-sale customer retention.
- Exceptional skills in developing professional, targeted sales proposals and a strong track record of successful high-value contract negotiation.
- Experience developing and executing integrated marketing plans that effectively leverage digital channels and traditional channels.
- Strong analytical skills to measure the ROI of marketing campaigns and to translate metrics into actionable strategies.
- Ability to audit and implement standardized, repeatable sales processes to improve efficiency and consistency.
- Demonstrated success in mentoring, coaching, and managing a small sales team, with an emphasis on performance-based development and achieving defined KPIs.
- Excellent communication and collaboration skills, specifically working with operations or finance teams to ensure sales commitments align with operational capacity and financial targets.

**Additional Assets**
- Understanding of the steel industry, specifically with abrasion-resistant wear plate, castings and forged part fabrication, and ground-engaging tools (G.E.T) for heavy equipment
- Knowledge of heavy equipment and operational challenges within the mining, industrial construction, forestry, and/or recycling industry.

Pay: From $80,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Wellness program

Work Location: In person