Tile/stone Restoration

2 weeks ago

Burnaby, Canada COIT Cleaning and Restoration Full time

We’re growing and hiring a Hard Surfaces, tile, and stone, Technician to drive our COIT vehicle to assigned customer locations and perform scheduled cleaning, maintenance, restoring, etc., for natural stone and tile as required. The Technician is expected to maintain a high standard of customer service, offer additional cleaning services, and complete daily paperwork.

This position is physically demanding requiring walking, lifting, bending, etc. The equipment weighs approximately 50 pounds, must be unloaded from the vehicle, and carried to the worksite, including upstairs if required.

**Responsibilities include**:

- Learn and keep updated on all company products and services.
- Identify different types of natural stone and tile and cleaning or restore treatments needed to achieve the desired results as per the customer.
- Use appropriate products, wear safety equipment, and follow all safety procedures.
- Ask customers for additional business and successfully sell add-on services and products.
- Follow established policies and resolve customer complaints and challenging situations in a professional manner.
- Operate and maintain company vehicles with good judgment, obeying all rules of the road.
- Maintain an acceptable driving record.
- Complete route sheet daily and have all supporting documents in order.
- Wear a clean company uniform and maintain personal grooming and appearance.
- Perform all other duties as assigned.

**Skills and Experience**:

- Driving record acceptable to the insurance carrier.
- Physically able to lift equipment weighing approximately 50 pounds and carry as required.
- Industry experience helpful, with knowledge of various types of tile, grout and stone preferred.
- Basic mathematics skills.
- Must be bondable and pass a background check.
- Sales or customer service experience helpful.

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