Sales Associate

At Silk & Snow, we believe our home is our sanctuary. So, when you purchase mattresses, bedding, bath, or furniture with us, you can rest easy knowing that it’s made with the care your home deserves.

As a **Sales Associate**you provide an unparallel shopping experience for customers looking to elevate their home decor, bedroom aesthetics, and sleep.

**Location: 825 - 17 Avenue SW, Unit 113**

**In This Role You Will**
- Engage with customers to identify their needs and wants, promote our quality products and service offerings.
- Ensure our stores are always visually appealing through product presentation, replenishment and store housekeeping.
- Work together as part of the sales team to exceed goals and expectations.
- Participate in visual directives in accordance with company product launches, including but not limited to setting displays, merchandising products, and maintaining pricing signage.
- Be the face of our combined values, with a focus on customer, wellness, transparency and sustainability.
- Be responsible for ensuring that the story behind our brand gets communicated to our customers
- Create and curate a comfortable environment for customers to experience our products and learn about our brand.
- Perform other duties as assigned by management.
- Comply with all company policies and procedures.
- Have fun and promote creativity.

**The Qualifications And Experience We Like To See**
- Ideally have 1- 3 years of experience in Sales, Retail and/or Customer Service, this is considered an asset and not mandatory as we will invest in the right person.
- Passion for aesthetics and experience with home style and décor, design and visual merchandising would be an asset.
- A positive, optimistic attitude and a strong customer focus.
- Be ambitious and willing to commit to continuous education and learning.
- Full time position; available to work any days, evenings and weekends.
- Proven ability to exceed selling goals.
- Critical thinking skills and the ability to tackle problems on your own.
- You are driven to constantly improve yourself and the experience you manage.

**Why members of our Sales Team love working at Silk & Snow**:

- Competitive salaries; No caps on Commission; Monetary Bonuses.
- Diverse and inclusive work environment.
- We promote 100% leadership roles internally.
- We will invest in you and provide extensive sales training on our products and services.
- Full medical, and dental benefits.
- Tuition Reimbursement Program that covers professional AND personal development.
- Maternity/Parental leave top up benefits.

**Commitment to Equity, Diversity, Inclusion & Belonging (EDI&B)**

We are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability.

**About Us**

At Sleep Country Canada/Dormez-vous? (SCC/DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives, helping everyone achieve better tomorrows through better tonight’s.

Guided by our values - We CARE About People; We WIN Together; We DREAM Big and We DELIVER with Excellence - we are building on our 30-year foundation of taking care of each other and our customers’ sleep needs, with passion and commitment to be the best that we can be. We invest in our sleep ecosystem, innovative products, world-class customer experience, our communities and diverse best-in-class team to be Canada’s leading sleep partner.

We’re looking for someone to join our exceptional team as we continue to advance the future of sleep wellness.