Guest Service Agent

2 weeks ago

Red Deer, Canada Comfort Inn & Suites Red Deer Full time

**Job Overview**

**Responsibilities**:

- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Handle guest inquiries and provide accurate information about the hotel's services and amenities
- Assist guests with reservations and booking arrangements
- Manage phone calls and reservations using the hotel's phone systems
- Ensure guest satisfaction by addressing their needs promptly and professionally

**Requirements**:

- Previous experience in a customer service role, preferably in a hotel setting
- Excellent phone etiquette and communication skills
- Strong hospitality mindset with a focus on delivering top-notch guest services
- Ability to work effectively at the front desk, multitasking between various duties
- Bilingual or multilingual abilities are a plus for interacting with diverse guests

Join our team as a Guest Service Agent and be part of creating memorable experiences for our guests

**Job Type**: Part-time

Pay: $15.00-$18.00 per hour

**Benefits**:

- Dental care
- Life insurance
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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