IT Manager

1 week ago

Calgary, Canada HWN Energy Ltd. Full time

**Job Summary**

**Duties**
- Develop, maintain, and audit robust cybersecurity protocols, including conducting regular vulnerability assessments and risk analyses to protect company data and infrastructure
- Ensure compliance with industry regulations and internal security policies.
- Oversee the management of security tools and optimize the company’s IT infrastructure, including servers, networks, cloud services, and databases, to safeguard sensitive information and ensure operational efficiency.
- Ensure high availability, reliability, and scalability of IT systems and services to meet operational demands.
- Oversee hardware and software lifecycle management, ensuring timely updates, upgrades, and replacements.
- Develop and manage the IT budget, evaluate technology investments, and monitor spending to recommend cost-effective solutions and provide regular insights on cost optimization to senior leadership.
- Lead and manage the help desk team to provide timely, effective IT support for internal users.
- Implement and refine ITIL-based processes for incident, problem, and change management.
- Ensure that technical issues are resolved efficiently and user satisfaction is maintained at a high level.
- Provide IT support to field operations, ensuring reliable connectivity, hardware/software functionality, and effective troubleshooting to resolve challenges and enable smooth operations at remote locations and active work sites in Alberta.
- Develop and implement IT policies and procedures to streamline operations.
- Promote a culture of collaboration, continuous improvement, and customer-centric service.
- Collaborate with engineering, operations, and project management teams to align IT infrastructure with business goals, ensuring systems support the company’s sustainability and growth objectives.
- Assist in the implementation of new technologies that improve productivity and operational efficiency.
- Travel to remote oil & gas facilities will be required

**Qualifications**
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field. Relevant certifications (CISSP, CISM, ITIL, etc.) preferred.
- Minimum 7 years of IT experience, with at least 3 years in a management or leadership role.
- Extensive experience in cybersecurity, network infrastructure, and IT operations, preferably within the oil and gas industry.
- Strong knowledge of field operations and remote IT support in challenging environments.
- Proven experience in cost management and budgeting for IT departments.
- Advanced knowledge of network security, cloud infrastructure, and IT architecture.
- Strong project management and organizational skills.
- Proficient in troubleshooting hardware and software issues in a remote oil & gas facility environment.
- Excellent communication and interpersonal skills to effectively collaborate with internal stakeholders and external vendors.
- Experience working with remote teams in the oil and gas or energy sectors considered an asset.
- Hands-on knowledge of industrial control systems (ICS) and SCADA systems considered an asset.
- Understanding of regulatory compliance in the energy sector considered an asset.

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- RRSP match
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Information Technology: 7 years (preferred)

Work Location: In person

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