Store Manager

6 days ago

Saskatoon, Canada OAKBERRY Saskatoon Full time

About the Role: Oakberry is an exciting healthy fast-food company that is rapidly growing throughout Western Canada. We are looking for someone to lead our 626 Broadway Ave store in Saskatoon. You will be reporting to the store owners. You will assist in maintaining company policies, standards, and the day-to-day operations. This includes serving customers, scheduling shifts, ordering products for the store, and maintaining inventory.

**Responsibilities**:

- Ensure a positive and friendly environment for customers and staff by motivating the team.
- Make sure team members are following procedures and best practices. (Example but not limited to: Checking & logging inventory and equipment temperatures, rotating supplies correctly, adhering to safety and health guidelines.)
- Ensuring the appropriate amount of inventory is ordered, stocked, and received.
- Employee shift scheduling.
- Address any issues or concerns to the store owners
- Use and train employees how to use Square and mobile ordering apps.
- Monitor delivery times and ensure the team is meeting the 2-minute turnaround time per item.
- Day-to-day operations of the store. (Ex. But not limited to: Greeting and serving customers, preparing and packaging in-store and mobile orders, cleaning customer and employee areas, and keeping the store prepped and stocked in all areas.)
- Make sure team members are up-to-date and knowledgeable with all the Oakberry products offered. (Ex. But not limited to: Knowing nutritional information, prices, and able to make suggestions based on the product to better serve the customer)
- Having an in-depth understanding of the brand and why the consumer should be excited about the products we offer.
- Achieve monthly sales targets and work with the team to develop strategies to boost sales.
- Lead catering initiatives by promoting our offerings, managing catering orders, and ensuring timely and accurate delivery.
- Analyze sales performance and implement plans to reach revenue and customer satisfaction goals.

Qualifications and Requirements
- Has experience leading a team.
- Possess a valid FOODSAFE Level 1 certificate.
- Able to communicate and listen effectively with customers and de-escalate any situations that may arise in a calm and effective way.
- Basic understanding of computers.
- Has worked in other customer service roles in the past.

Preferred Skills
- Detailed and process oriented.
- Familiar with kitchen tools and supplies.
- Knowledge with mobile ordering apps.
- Experience in meeting sales goals and developing strategies for customer engagement.
- Familiarity with catering operations, from marketing to logistics.

Pay: $19.00-$22.00 per hour

Expected hours: 30 - 40 per week

Additional pay:

- Bonus pay
- Tips

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Work Location: In person

Expected start date: 2025-01-01

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