Guest Service Agent

6 days ago

Toronto, Canada 3G4 Archive Hospitality Full time

A collection of heritage-driven, neighbourhood-centric hotels.

Archive Hospitality Group began with a mission: Revitalize architectural landmarks as vibrant places that anchor and contribute to the community. We reimagine historic buildings deeply rooted in their location and welcome travelers and locals alike to share memorable experiences. From the people and places we encounter to the connections we make; we aim to create space for all. We strive to bring the same level of quality, commitment, and dedication we give to our properties to the Archive Team.

**Position: Guest Service Agent - Hotel Front Desk (Part Time Seasonal)**

**The Role at a Glance**:This position plays a key role within our hotels. The Guest Service Agent is responsible for overseeing our hotel front desk operations on a day-to-day basis. Greeting and assisting guests and processing check-in/out transactions. Must be able to work independently and have strong problem resolution skills. This position reports into the Front Desk Manager.

**Your Day To Day Duties**:

- Welcome and register guests expeditiously provide information to guests as needed.
- Be the face of the hotel on arrival and offer a fond farewell on departure.
- Provide excellent guest services assisting guests with their needs or resolving issues.
- Be knowledgeable in all hotel emergency procedures.
- Comply with all Archive standards, policies and procedures at all times.
- Other tasks and responsibilities as assigned by management.

**You have**:

- Excellent customer service and computer skills.
- A flexible schedule and must be able to work Saturdays, Sundays and Holidays.
- A detail-oriented nature and are able to work alone.
- 1-2 years of customer service experience.
- Experience with Maestro, ProfitSage, Zingle, and Outlook preferred.

**Special Requirements**:

- Ability to stand/walk during the entire shift
- Ability to lift up to 25lbs.

  • Guest Services Agent

    7 days ago

    Toronto, Canada Silver Hotel Group Full time

    **Guest Services Agent** The Pantages Hotel, located in vibrant downtown Toronto is currently looking for a **Guest Services Agent**! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. **What We Offer** - Work with like-minded team...

  • Guest Services Agent

    6 days ago

    Toronto, Canada Silver Hotel Group Full time

    **Guest Services Agent** We are currently looking for a **Guest Services Agent**! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. **What We Offer** - Work with like-minded team members who are passionate about their work and...

  • Guest Services Agent

    7 days ago

    Toronto, Canada Silver Hotel Group Full time

    The Anndore House is currently looking for a part-time **Guest Services Agent**! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. **What We Offer** - Work with like-minded team members who are passionate about their work and keep...

  • Guest Service Agent

    2 weeks ago

    Toronto, Canada Drake Hotel Properties Full time

    Overview The Drake has been part of the community and guests’ lives since 2004. Celebrating its 22nd anniversary this year, The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food + drink and special events. We’re the destination for the curious, celebrating emerging music and art, serving food and drinks that reimagine the...

  • Guest Service Agent

    2 weeks ago

    Toronto, Canada Drake Hotel Properties Full time

    Overview The Drake has been part of the community and guests’ lives since 2004. Celebrating its 22nd anniversary this year, The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food + drink and special events. We’re the destination for the curious, celebrating emerging music and art, serving food and drinks that reimagine the...

  • Guest Service Agent

    3 hours ago

    Toronto, ON MM G, Canada 4SU Broadview Hotel Full time

    A collection of heritage-driven, neighbourhood-centric hotels.Archive Hospitality Group began with a mission: Revitalize architectural landmarks as vibrant places that anchor and contribute to the community. We reimagine historic buildings deeply rooted in their location and welcome travelers and locals alike to share memorable experiences. From the people...

  • Guest Services Agent

    1 week ago

    Toronto, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

  • Guest Service Agent

    1 week ago

    Toronto, Canada Sonesta Full time

    **Job Description Summary** The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology...

  • Guest Service Agent

    1 week ago

    Toronto, Canada Sodexo Canada Ltd Full time

    **Company Description** Sodexo** is the global leader in services that improve Quality of Life in the corporate, education, healthcare, and remote site segments. An essential factor in individual and organizational performance. Operating in 67 countries, we serve over 100 million consumers each day through our unique combination of services. We pride...

  • Guest Services Agent

    7 days ago

    Toronto, Canada Ace Hotel Toronto Full time

    Begin at the beginning. Ace Hotel Toronto seeks kind, curious and industrious humans to join our family. Ace Hotel Toronto is our first-ever home in Canada, in the heart of the Fashion District, near St. Andrew’s Market and Playground. Our Guest Services Agent is responsible for valet services, bell services, front desk services and security services....