Customer Experience Specialist

2 weeks ago

Winnipeg, Canada Ride Time Full time

**Customer Experience Specialist - Automotive Sales (Non-Commissioned)**

**Kickstart Your Career with Ride Time**

**What You’ll Do**:

- Be a friendly and informative guide as customers explore our wide selection of 80-120 pre-owned vehicles, with no need for negotiation. Our third-party technology handles pricing to ensure fairness.
- Manage customer information using our CRM, keeping everything organized and up to date.
- Utilize social media and texting platforms to connect with customers and share Ride Time’s exciting inventory and promotions.
- Follow a proven, step-by-step system to meet activity goals and provide an exceptional customer experience.

**Qualifications**:

- Mastery of the English language in verbal, written, and spoken communication is a must.
- Strong interpersonal skills and the ability to build rapport quickly with customers.
- Comfortable using social media platforms to interact with customers and promote inventory.
- Attention to detail when inputting customer information into CRM systems.
- Ability to work collaboratively in a team environment.

**Who We’re Looking For**:
You don’t need car sales experience to thrive here - we’re looking for people with:

- **Experience in hospitality** (servers, bartenders, hotel front desk, call centers, etc.).
- A love for helping people and making their day just a little bit better.
- A team-oriented mindset and a willingness to jump in and help.
- A positive attitude and the drive to succeed - we’ll provide the tools and training, but you bring the energy and enthusiasm.

**Why Ride Time?**

At Ride Time, we’re more than just a car dealership - we’re a close-knit team that values people over profits. Founded by brothers Doug and Andrew MacIver, we’ve grown thanks to our commitment to customer satisfaction and cutting-edge digital marketing. You may have even seen us on our reality TV show, _Bargain Brothers_

**What We Offer**:

- **Team-based earnings**: Earn hourly wages plus bonuses based on team vehicle sales - even on your days off
- Example earnings: 48 vehicles = $3,938.66 | 56 vehicles = $5,538.66 | 77 vehicles = $8,513.66.
- A friendly, family-first work environment - **closed Sundays** to give you time for family and rest.
- Training and growth opportunities, with plenty of room for career advancement.

**Schedule**:

- A 5-day work week (includes Saturdays).
- Saturdays are our busiest days - we call it **Game Day**, and it’s the perfect time to help more customers

If you're ready to start a new chapter in your career with a team that values your hard work, submit your resume and a cover letter telling us why you're the perfect fit for Ride Time.

**Want to stand out?** Send us a short (2-minute) video telling us more about yourself

Pay: $3,738.00-$6,088.00 per month

**Benefits**:

- Dental care
- On-site parking
- Store discount
- Vision care

Shift:

- 8 hour shift

Work days:

- Every Weekend

Ability to commute/relocate:

- Winnipeg, MB: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

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