Inside Sales Associate
2 days ago
**Key Responsibilities**:
**Role and Responsibilities**
- Service accounts and address all needs and requests in a professional and positive manner, including daily communication with the sales representatives
- Support territory sales reps through proactive and regular review of open orders and exception reports. Notify customers accordingly and resolve issues in a timely manner
- Run daily and weekly reports for accounts to ensure smooth shipping and effective delivery of LTP products and services.
- Ensure that all orders are shipping within the requested shipping window
- Provide necessary information to the sales representatives to ensure that all dealer concerns (orders, product inquiries, shipping concerns etc) are resolved in a timely fashion.
- Work in conjunction with the sales representative(s) to drive business (achieving and exceeding targets) for assigned territories.
- Communicate with the Sales Rep(s) to ensure orders are submitted and shipped on time to meet all order entry deadlines as outlined.
- Enter and process return authorization requests for dealers and sales reps
- Provide special events and technical support where needed.
**Applicant Should Possess**:
- 2 years of relevant experience
- Post-Secondary education
- Strong organizational and problem-solving skills, flexibility
- Ability to work independently and with a team
- Familiarity with LTP products or with the cycling industry is a plus
- Good computer skills with spreadsheets, word processing, and MS Office Suite
- Ability to maintain excellent attendance and punctuality record
- Ability to speak and write in French is an asset
Salary range: $48K - $55K / annum
Location: East / Quebec (remote)
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