Server

2 weeks ago

Ottawa, Canada Heart & Crown Irish Pubs Full time

The Heart & Crown is an upscale-casual pub located on Preston Street that offers a wide range of beer on tap as well as Irish-inspired cuisine. While our focus is mainly on drinks, we see a healthy peak for lunch and dinner as well as a solid late-night crowd. This neighbourhood pub has a fast-paced environment with a close-knit team that ensures operations run smoothly.

We are looking for a competent Restaurant Server to take and deliver orders. You’ll be the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. You need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you. Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.

**Responsibilities**
- Prepare restaurant tables with special attention to sanitation and order
- Attend to customers upon entrance
- Present restaurant menus and help customers select food/beverages
- Take and serve orders
- Answer questions or make recommendations for complementary products
- Collaborate with other restaurant servers and kitchen/bar staff
- Deal with complaints or problems with a positive attitude
- Issue bills and accept payment

**Requirements**:

- Proven restaurant serving or waitering experience
- Hands-on experience in cashier duties
- Attention to cleanliness and safety
- Patience and customer-oriented approach
- Excellent people skills with a friendly attitude
- Responsible and trustworthy
- High school diploma is a plus but not required
- Weekend availability

**What you can expect from us**

50% off meals

Daily tips

Clear and concise direction/training

Opportunity to discuss advancement

Health and dental benefits after 1 year of full time work

Flexible work schedule

**Job Types**: Full-time, Part-time

**Salary**: $15.00 per hour

Additional pay:

- Tips

**Benefits**:

- Discounted or free food

Flexible language requirement:

- French not required

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift

COVID-19 considerations:
Surfaces are sanitized frequently.

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- serving: 1 year (preferred)

Licence/Certification:

- Smart Serve (required)

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