Employee Lifecycle Team Lead

4 days ago

FlorencevilleBristol, Canada McCain Foods (Canada) Full time

**Position Title**:Employee Lifecycle Team Lead

**Position Type**: Regular - Full-Time

**Position Location**: Florenceville GTC

**Grade**: Grade 05

**Requisition ID**: 16759

For us, for family

We know the importance that food plays in people's lives - the power it has to bring people, families and communities together. Our purpose is to bring enjoyment to people’s lives through great tasting food, in a way that reflects our values.

The Employee Services Team Lead is a key player in delivering Tier 1 support to our employees globally. Providing front line supervision to our services team, the Team Lead sets priorities, distributes work and plans with the other services leads to ensure 24 / 7 coverage.

The Lifecycle Team Lead is a key player in delivering an efficient HR administration service including coordinating / prioritizing the team’s daily activities, identifying and driving process improvements, and developing the team.

**How You Will Add Value**:
**Team Management**
- Manage the daily operations of the Employee Lifecycle Specialist group including setting priorities, distributing day to day work and escalations
- Active participation in team resourcing, engagement & recognition activities
- Always on coaching by reviewing cases and providing on the spot feedback to the team to deliver a high quality / delightful customer experience

**Operations**
- Build a culture of high data integrity and quality within the team supporting processes for our core HRIS and Case Management system
- Report and monitor relevant HR Services / Employee Experience metrics for the region
- Leverage data analytics to drive continuous improvements across process and systems
- Subject matter expert and capability lead for the team on Process, policies and regulations
- Support critical projects within the Employee Experiences center

**About You**:

- 3-5 years of experience in a HR and/or HR Shared Service environment
- Previous experience with leading a team is beneficial
- Proficient experience with HR Systems including SAP, Success Factors and Service Now
- Post-secondary degree in Human Resources or a related field
- Strong relationship management, communications and interpersonal skills
- Comfortable with multi-tasking and clear prioritization
- McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger._
- McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs._
- Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the _Global Privacy Policy_

**Job Family**:Human Resources
**Division**:Global Human Resources
**Department**:Employee Services
**Location(s)**: CA - Canada : New Brunswick : Florenceville-Bristol

**Company**:McCain Foods (Canada)

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