Physiotherapy Clinic Receptionist

2 weeks ago


Red Deer, Canada Pursuit Physiotherapy Full time

**Job Summary**
We are seeking a professional and friendly Receptionist to join our team. The Receptionist will be the first point of contact for our office, providing exceptional customer service to all visitors and callers.

Duties include but are not limited to:

- Welcoming clients and directing them to their treatment rooms
- Answering phone calls and booking patients in a knowledgeable and professional manner
- Ensuring optimal booking practices to assist with patient outcomes and retention
- Billing clients and various insurance programs, taking payment
- Using “Jane” software for patient booking/tracking/billing
- Preparing monthly invoices for outstanding bills
- Monitoring accounts payable and receivable
- Tracking and compiling data for various performance indicators using Google Sheets or similar
- Comfortable with multi-tasking and able to prioritize tasks during busy periods, and self-motivated to fill quiet times.
- Possibility of additional light accounting duties commensurate with experience
- During hours with no assistant coverage, assistance in patient and bed management is needed
- maintaining treatment rooms, ie. bed and surface cleaning, linens change
- Laundry
- Putting away treatment supplies like hot packs or exercise equipment
- Assisting with clinic supply inventory management
- Hours: M/T/Th/Fri 8-4:30, Wed 9-5:30
- Occasional minor adjustments to work hours may be necessary
- Pay range: $22-25/hour

**We are excited to meet our next long-term team member.**

**Job Types**: Full-time, Permanent

Pay: $22.00-$25.00 per hour

Expected hours: 37 - 40 per week

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Work Location: In person

Application deadline: 2024-09-10
Expected start date: 2024-10-14



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