Case Management Analyst Assistant

Do you want to be part of a team helping to strengthen every community across Ontario? Are you interested in seeing the importance of your work firsthand?

**Become a Case Management Analyst Assistant (PA2) - Temporary Assignment up to 18 Months** **with MPAC**

The Municipal Property Assessment Corporation (MPAC) is made up of a team of experts who understand local communities and assess every property in Ontario. What we do provides the very foundation that municipalities use to base the property taxes needed to pay for the services we use every day. Learn more.

**Equity, Diversity, Inclusion and Anti-Racism**

MPAC is committed to Equity, Diversity, Inclusion and Anti-Racism. We take important steps towards ensuring that all voices are respected, valued and being heard. MPAC is dedicated to fostering an environment where employees can bring their full, unique and authentic selves and are inspired to do their best work.

**What makes you great for this role?**
You are a detailed-oriented team player who can provide administrative and legal support services to the Case Management branch in the administration of appeals before the Assessment Review Board (ARB).

**We have**:

- A team of highly skilled, dedicated, and collaborative staff to work with
- Leadership that supports you
- An enterprise that embraces change
- A work environment that has flexible work locations (including remote), hours of work and overall employee wellness support

**You have**:

- Completion of post-secondary education in legal/office administration, law clerk, paralegal or related field
- The ability to read and understand legal documents
- Strong communication and interpersonal skills to build effective working relationships with clients and colleagues
- An understanding of the need to exercise tact and maintain confidentiality
- Organization and time management skills while maintaining high quality output
- A willingness to embrace collaborative sharing of ideas and solutions within a team environment

**Nice to have**:

- Knowledge of the appeals process within the Province of Ontario and the administrative practices of the Assessment Review Board

**What you will do**:

- Support Case Management Analysts by gathering research information and documentation for the provision and administration of advocacy and appeals services
- Monitor MPAC's corporate assessment appeal system to support Case Management Analysts in resolving scheduling issues
- Research and assemble background information, documents, applicable court cases, supporting claims and research data, as directed by Case Management Analysts
- Assist Case Management staff in providing and preparing required documentation and responses with identified timelines as per legislative / policy requirements
- Provide administrative services to Case Management staff under the direction of the Manager, Case Management
- Gain an understanding of the advocacy work the Case Management branch provides

**Ready to apply?**

MPAC is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected and supported. We are dedicated to building a workforce that reflect the diversity of the public and communities we serve.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Job advertisements for positions that have been designated bilingual will be posted in both English and French on our website. Positions that are not designated bilingual are not translated and are only posted in English on the English version of our website.