Insurance Specialist

2 weeks ago

Calgary, Canada Summit Fleet Full time

Kaizen Automotive Group is one of Canada’s 50 Best Managed Companies and a leader in automotive retail. With a team of nearly 2,000 employees (some of whom are brand new to the company, while others have been with us nearly 30 years) we are always looking to expand and grow our business and are currently looking to add a qualified Insurance Specialist to our team at Kaizen Automotive Group.

**Job Summary**

The position of Insurance Specialist will be responsible for all communication with customers and insurance companies to keep all applicable information up to date. This position requires a high level of professionalism with a strong ability to multi-task, prioritize, and manage time effectively. This position reports directly to our Insurance Analyst Team Lead.

**Essential Duties and Responsibilities**
- Assist New Customers with the setup of Summit Fleet’s insurance requirements with their insurance providers
- Keep all active customers’ insurance documents up to date
- Assist customers and vendors with insurance claims they are processing involving Summit Fleet’s trucks
- Help create and keep up to date documentation of all job duties and processes for this role
- Filing and documenting claims on internal recoveries for damaged vehicles
- Assisting in legal disputes for auto claims filed against our policy
- Be the expert on managing our customers’ insurance for Summit Fleet
- All other duties as assigned

**Full-Time hours of availability (MTN)**
- Monday to Friday 8:30AM to 5:00 PM

**Qualifications/Skills**
- Proficient computer skills including Microsoft Word, Excel, and Outlook
- Excellent verbal and written communication, presentation, and self-management skills
- Organized with attention to detail and critical thinking
- Proven ability to build and maintain relationships with clients and interact with all levels of the organization
- Excellent at time management
- Team player
- Ability to perform well in a high stress environment
- Willingness to learn internal software

**Education and/or Experience**
- Proficient with Microsoft Office Suite or related software.
- 2-3 years of experience in an office/customer service environment
- Experience with commercial insurance preferred but not required
- College degree preferred but not required

**Compensation and Benefits**
- In addition to competitive pay, we offer our employees:_
- Group Health, after 90 days
- Dental
- Life and Disability Insurance
- Paid vacation
- Employee Vehicle Purchase Program
- Group Retirement Savings Program, after 1 year
- Employee Assistance Program
- Fun, friendly, professional work environment
- Job training and advancement opportunities

If you are in alignment with our values of integrity, transparency, professionalism, and teamwork - now might be the time for you to accelerate your career as part of one of the 50 Best Managed Companies in Canada.
- please note: we are not able to hire (or sponsor) out-of-country applicants that do not have a current permanent resident status or work visa._

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