Quality Lead

Do you have a passion for making a difference?

Making every moment matter is about improving all the things that make life enjoyable. Things like making someone feel better, making connections with them or for them with other residents, showing them a new song or even just giving them something to look forward to.

At Hawthorne Place Care Centre, we are passionate about providing compassionate care for families' loved ones, where the residents of our home come before anything else. Our values follow a ‘People’ focused philosophy, Participation ~ Excellence ~ Openness ~ Performance ~ Longevity ~ Efficient Use of Resources. This philosophy can be seen in every aspect and level of our home.

Since Hawthorne Place Care Centre opened, we have offered a community within a community that people were happy to call ‘home’. We pride ourselves in this community connection, our philosophies and the feeling of comfort that can be felt as soon as the door opens.

Responsibilities of the Quality Improvement Lead at Hawthorne Place Care Centre

The Quality Improvement Lead takes the lead in the internal Quality Improvement program and is very familiar with all Residents First Initiatives. Co-chairs the Quality Team Meetings and coordinates the Quality and Risk Management Program and Resident Quality Inspection process (RQI) by fostering a culture of continuous quality improvement with a focus and emphasis on safety

Essential Duties are the technical skills and knowledge that an employee requires in order to perform their role. Below is detailed information on required Essential Duties for your position.- Responsible for coordinating the Quality Program and the Resident Quality Inspection (RQI) process. Quality Team Leader.-
- In collaboration with the Leadership Team, develops and submits the Annual HQO Quality Improvement plan and Progress report for the Home-
- Leads the internal Quality Team Meetings-
- Trains new staff on the RQI process and the Abaqis interview questions and surveys.-
- Utilizes the Health Quality Ontario website for resources to advance quality improvement activities.-
- Ensures that all quality management and risk management related activities are reviewed, discussed and follow up actions identified as necessary-
- Monitors indicators on the public website of HQO and Your Health System-
- Communicates data analysis, trends, and Quality Improvement activities to Residents' and Family Council.-
- Works together with the Accreditation Coordinator to ensure all quality and safety standards for CARF accreditation are being addressed.-
- Required to understand the nature and meaning of quality indicators used by the Home and to understand which indicators are publicly reported.-
- Required to participate in the improvement of the indicators and achieve satisfactory results.- Other duties as assigned and or as indicated in Job Task Inventory.

**Qualifications**:

- At Hawthorne Place Care Centre we take pride in our employees, so your qualifications are important to us. We use them to get to know you and see if we are a good fit for each other. The qualifications needed to join our family at Hawthorne Place Care Centre are as follows:
- Comprehensive knowledge of health care practices, trends, and issues in long term care and impacts on other health care sectors/community at large-
- Proven management experience in LTC-
- Excellent written and oral communication skills-
- Excellent knowledge of Quality/Risk Management philosophies and programs-
- Master trained in Abaqis/ Resident Quality Inspection process-
- Good understanding about the RAI-MDS 2.0 process and CIHI’s indicatorsPositive working attitude-
- Strong interpersonal and team building skills.-
- Must have a clear vulnerable sector screen, no older than 6 months, TB test results less than 6 months old, must be able to provide three supervisory references.How to apply?

Please submit a resume, cover letter, and references. We look forward to speaking with you and Making Every Moment Matter.